Revitalizing State and Local Public Service: Strengthening Performance, Accountability and Citizen Confidence Book

	Foreword
	Preface
	The Editor
	The Contributors
	Introduction: Critical Challenges to State and Local Public Service	1
1	The Governor as Leader: Strengthening Public Service Through Executive Leadership	41
2	Personnel Systems and Labor Relations: Steps Toward a Quiet Revitalization	71
3	Retaining and Recruiting Career Professionals	104
4	Rebuilding Public Trust: The Vital Role of Nonprofessional Public Servants	141
5	Compensation of State and Local Employees: Sorting Out the Issues	163
6	Diversity in the Public Workforce: New Needs, New Approaches	197
7	The Implications of Changing Technology	225
8	The Myths, Realities, and Challenges of Privatization	246
9	Between a Rock and a Hard Place: How Public Managers Manage Medicaid	279
10	The Challenges Revisited	309
	Appendix: Report of the National Commission on the State and Local Public Service: Hard Truths/Tough Choices: An Agenda for State and Local Reform	329
	Name Index	427
	Subject Index	435