Reference Skills for the School Library Media Specialist Tools and Tips Book

	Preface	VI
	Acknowledgments	VIII
	About the Author	IX
Part I	What Is Reference All About?
Chapter 1	Processes, Sources, and Services
	Introduction	3
	Reference Services	3
	The Reference Process	5
	Reference and Information Literacy	5
	Research and Problem-Solving Processes and Models	6
	Reference and the Technology Connection	8
	Conclusion	8
Figure 1.1	The Reference Process: Five Basic Steps	9
Figure 1.2	The Information Literacy Process as It Relates to Student Learning	10
Figure 1.3	Overview of Three Problem-Solving or Research Models or Processes	11
Figure 1.4	Information-Seeking Process: Affective, Cognitive, and Sensorimotor Learning	11
Figure 1.5	The Big6 Information Problem-Solving Model	12
Chapter 2	Selection, Evaluation, and Maintenance of the Reference Collection
	Introduction	13
	What Do You Need? The Selection Process	14
	How Do You Know If It's Good? The Evaluation Process	18
	Collection Organization and Maintenance	19
	Conclusion	20
Part II	Nuts and Bolts
Chapter 3	Bibliographies
	Introduction	25
	Evaluation and Selection	27
	Basic Sources	28
Chapter 4	Directories, Almanacs, Yearbooks, and Handbooks
	Introduction	33
	Evaluation and Selection	35
	Basic Sources	36
	Directories	37
	Almanacs	38
	Yearbooks	40
	Handbooks	41
Chapter 5	Biographical Sources
	Introduction	45
	Types of Biographical Sources	45
	Evaluation and Selection	46
	Basic Sources	48
	Who's Whos	48
	Current Biographical Dictionaries	48
	Author Sources and Literary Criticism	49
	Retrospective Biographical Dictionaries	53
	Conclusion	54
Chapter 6	Dictionaries and Encyclopedias
	Dictionaries	55
	Introduction	55
	Evaluation and Selection	56
	Basic Sources	58
	English Language Dictionaries	58
	Foreign Language Dictionaries	60
	Historical Dictionaries	60
	Slang and Dialect Dictionaries	60
	Thesauri	60
	Subject Dictionaries	61
	Encyclopedias	62
	Introduction	62
	Evaluation and Selection	62
	Basic Sources	65
	Traditional General Encyclopedias	65
	Single-Volume Encyclopedias	66
	Subject Encyclopedias	66
Chapter 7	Geographical Sources
	Introduction	69
	Evaluation and Selection	70
	Basic Sources	72
	Current World Atlases	72
	Historical Atlases	73
	Thematic Atlases	74
	Maps	74
	Gazetteers and Other Geographical Sources	75
Chapter 8	Indexes and Abstracts
	Introduction	77
	Evaluation and Selection	77
	Basic Sources	80
	Magazines and Newspapers	80
	Specialized Indexes	83
Part III	The Art of Questioning
Chapter 9	The Reference Interview	89
	Introduction	89
	Your Patron--the Student	90
	The Setting	91
	You--the School Library Media Specialist	91
	Questions and Questioning	93
	Types of Reference Interviews	94
	Conclusion	95
Part IV	Reference for the New Millennium
Chapter 10	Reference Skills in the Age of Technology	99
	Introduction	99
	Electronic Resources and Information Delivery Systems	100
	The Internet	102
	School Library Media Reference Services: Looking Beyond	103
Part V	Scenarios: Situations for School Library Media Specialists
	Introduction	107
	Special Notes to Instructors	108
Chapter 11	Reference Scenarios for Elementary School Librarians	111
Scenario 1	How Much Is Enough?	111
Scenario 2	Picture Problems	112
Scenario 3	Too Much Technology?	113
Scenario 4	Who Decides?	114
Chapter 12	Reference Scenarios for Middle School Librarians	115
Scenario 1	The Point of PowerPoint	115
Scenario 2	Reading Is Reading	116
Scenario 3	Social Information Science	117
Scenario 4	Evaluation of Electronic Information	118
Chapter 13	Reference Scenarios for High School Librarians	119
Scenario 1	Is This a Language Problem?	119
Scenario 2	Does Technology Spell Success?	120
Scenario 3	Does Sex Belong in the School Library?	121
Scenario 4	Talent Talks	122
Appendix	Publisher Information	125
	References	132
	Glossary	133
	Index	136