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Quality-Oriented Design of Business Processes Book

Quality-Oriented Design of Business Processes
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Quality-Oriented Design of Business Processes, Quality-Oriented Design of Business Processes introduces a modeling method, Integrated Enterprise Modeling (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their bu, Quality-Oriented Design of Business Processes
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  • Quality-Oriented Design of Business Processes
  • Written by author Kai Mertins
  • Published by Springer-Verlag New York, LLC, 12/31/2012
  • Quality-Oriented Design of Business Processes introduces a modeling method, "Integrated Enterprise Modeling" (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their bu
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Book Categories

Authors

Ch. 1 Business Process Design and Quality Management 1
Ch. 2 Requirements of Business Process Design 9
Ch. 3 Quality-Oriented Design of Business Processes 17
Ch. 4 Modeling Rules for Quality-Oriented Design of Business Processes 65
Ch. 5 Computer-Based Tool 89
Ch. 6 Model-Based Development of Quality Management Documents 107
Ch. 7 Case Study 133
Ch. 8 Standardization 161
Ch. 9 Summary 167
References 169
Appendix A 175
Appendix B 187


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