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List of Tables vii
List of Figures viii
Acknowledgments ix
Preface xi
Notes on Contributors xiii
Part I Overview
1 An Introduction to Qualitative Research Robert A. Croker 3
2 What Makes Research 'Qualitative? Donald Freeman 25
Part II Qualitative Research Approaches
3 Narrative Inquiry Garold Murray 45
4 Case Study Michael Hood 66
5 Ethnography Juanita Heigham Keiko Sakui 91
6 Action Research Anne Burns 112
7 Mixed Methods Nataliya V. Ivankova John W. Creswell 135
Part III Qualitative Data Collection Methods
8 Observation Neil Cowie 165
9 Interviews Keith Richards 182
10 Open-Response Items in Questionnaires James Dean Brown 200
11 Introspective Techniques Sandra Lee McKay 220
12 Discourse Analysis Anne Lazaraton 242
Part IV Practical Issues
13 Ethics and Trustworthines Sharon F. Rallis Gretchen B. Rossman 263
14 Writing Up Your Research Christine Pearson Casanave 288
Glossary of Qualitative Research Terms 306
Subject Index 325
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