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About the contributors vii
Foreword Professor Stephen Palmer xv
Preface Katherine Tulpa xvii
Acknowledgements xviii
Introduction 1
Psychometrics and feedback
Using psychometrics and psychological tools in coaching Dr Elizabeth Allsworth Jonathan Passmore 7
Introduction 7
Psychological tests 8
Cognitive ability tests 11
The psychometric properties of a psychological test 12
Approaches to psychological testing in coaching 16
Criterion-oriented approach 17
Benefits of psychological testing for the coach and the coachee 18
Ethical guidelines and best practice in testing 20
Summary 23
Using feedback in coaching Dr Almuth McDowall 26
Introduction 26
The principles of feedback 27
Feedback theory and evidence 31
Summary 40
Individual instruments and their use
Coaching with MBTI Sally Carr Bernard Cooke Leanne Harris Betsy Kendall 47
Introduction 47
Basic assumptions of type theory 48
The MBTI questionnaire 51
MBTI and coaches 52
MBTI and coachees 57
Summary 61
Coaching with teams: Team Management Systems (TMS) Dick McCann 63
Introduction 63
Coaching competencies 64
The Workplace Behaviour Pyramid 65
The nature of work 68
Five-factor theory 70
The Team Management Wheel 72
Team coaching 82
Summary 85
Coaching with OPQ Eugene Burke 87
Introduction 87
How the OPQ helps in understanding personality 87
Theoretical perspectives 88
The OPQ32 questionnaire 88
The OPQ32 and coaches 95
The OPQ and coachees 103
Development tips for 'Using Networks' impact 112
Summary 113
Coaching with the Motivation Questionnaire Professor Dave Bartram Dr Alexander Fradera Helen Marsh 115
Introduction 115
Understanding human motivation 116
Motivational Questionnaire 119
The MQ and coaches 122
The MQ and coaching clients 125
Introducing the MQ profile 126
Interpreting the MQ profile 126
Applications of the MQ 128
Summary 130
Coaching with Saville Consulting Wave Dr Rainer Kurz Rab MacIver Professor Peter Saville 132
Introduction 132
The Saville Consulting Wave model 133
Saville Consulting Wave 'Deep Dive' measurement features 137
Using Professional Styles with coaches 139
Using Professional Styles with coachees 143
Summary 148
Coaching for emotional intelligence: MSCEIT Dr David R Caruso Professor Peter Salovey 152
Introduction 151
Theory of emotional intelligence 152
Intelligence and emotions 153
The ability model of EI 153
Developing EI 155
The MSCEIT assessment 156
Psychometrics 158
EI and coaches 159
Using EI with coachees 161
Leveraging the full range of emotions 164
EI blueprint 166
Summary 169
Identifying potential derailing behaviours: Hogan Development Survey Dr James M Fico Richard Brady Professor Robert Hogan 171
Introduction 171
Hogan's socio-analytical theory of human behaviour 172
The Hogan questionnaire 173
HDS and coaches 174
Using HDS with coachees 178
Summary 187
Coaching for transformational leadership: ELQ[superscript TM] (Formerly TLQ) Professor Beverly Alimo-Metcalfe Peter Pritchett 189
Introduction 189
The changing nature of leadership 190
Recent developments in leadership research 190
The importance of employee 'engagement' 191
The development of the Engaging Leadership Questionnaire (ELQ) 191
The 10 Leadership Impact Measures 192
The ELQ model 193
A model for exploring engaging leadership 195
ELQ and coaches 197
Using the ELQ with coachees 199
Using the ELQ: the coach's role 200
Integrating the ELQ dimensions 201
The diagnostic process 202
Summary 205
Developing resilience through coaching: MTQ48 Dr Peter Clough Keith Earle Doug Strycharczyk 208
Introduction 208
The theoretical model 209
The Mental Toughness Questionnaire (MTQ48) 210
The MTQ and coaches 212
Using the MTQ48 with coachees 214
Summary 222
Using archetypes in coaching Thomas J Hurley Jeff Staggs 224
Introduction 224
The model of archetypal practices 225
Using archetypal practices with coaches 227
Using archetypal practices with coachees 232
Summary 237
Coaching for strengths using VIA Dr Carol Kauffman Jordan Silberman David Sharpley 239
Introduction 239
The theory of signature strengths 240
The VIA Strengths Questionnaire 241
Strengths and coaches 242
Using the VIA with coachees 245
Summary 251
Coaching for stress: StressScan Dr Kenneth M Nowack 254
Introduction 254
Theoretical models of stress 255
The theoretical model for StressScan 257
The development of StressScan 259
Description of the StressScan scales 261
Using StressScan with coachees 265
StressScan and coaches 269
Summary 271
Coaching for cultural transformation: CTT Richard Barrett 275
Introduction 275
Theoretical background to the Cultural Transformation Tools 277
The seven levels of leadership consciousness 279
The Cultural Transformation Tools assessment instruments 284
The Leadership Values Assessment 289
Using CTT with coachees 292
Using CTT with coaches 294
Summary 295
Coaching with FIRO Element B Roy Childs 296
Introduction 296
Theoretical and research background 297
The FIRO Element B questionnaire 298
FIRO Element B and coaches 300
Using FIRO Element B with coachees 304
Summary 311
Coaching with LSI Quentin Jones 313
Introduction 313
Theoretical model 314
The LSI's psychometric properties 315
The LSI questionnaire 316
LSI and coaches 318
Using LSI with coachees 322
Structuring an LSI coaching intervention 323
Debriefing the LSI 324
Reflexivity: the key to individual transformation 328
Summary 329
An overview of psychometric questionnaires Jonathan Passmore 331
Psychometrics glossary 339
The Association for Coaching 342
Index 344
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