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Each chapter concludes with “Summary,” “Side Trips,” “Check Yourself,” and “References.”
Introduction.
1. Creating Cultural Boundaries: Punctuation Principle.
Introducing the Problem Question.
Defining Basic Terms.
Process of Cultural Identification.
Introducing the Punctuation Principle.
The Punctuation Principle Defined.
Case Study: Russo-Japanese Frontier: A History.
2. Constructing Knowledge in Intercultural Communication: Uncertainty Principle.
Introducing the Problem Question.
Epistemology and Intercultural Communication.
Introducing the Uncertainty Principle.
The Uncertainty Principle Defined.
Case Study: The Shock of the Other.
3. Intercultural Communication as Enactment of Meaning: Performativity Principle.
Introducing the Problem Question.
Language as a Means of Communication: An Overview.
Introducing the Performativity Principle.
The Performativity Principle Defined.
Case-Study: Al Halqua: Performing in Morocco.
4. Charting Out a Cultural Map: Positionality Principle.
Introducing the Problem Question.
From Beliefs about the World to Worldviews.
Cultural Gaze: Looking Out, Looking In.
Cultural Gaze and Ethnocentrism.
Introducing the Positionality Principle.
The Positionality Principle Defined.
Case Study: Argument in Israeli-Palestinian Encounters.
5. Comparing Cultural Maps: Commensurability Principle.
Introducing the Problem Question.
Looking for Meaning in Intercultural Communication.
Introducing the Commensurability Principle.
The Commensurability Principle Defined.
Case Study: Translating Cultural Differences: “The Problem of 'Chou'.”
6. Creating a Common Intercultural Space: The Continuum Principle.
Introducing the Problem Question.
Global Cultural Dimensions: How Many?
Introducing the Continuum Principle.
The Continuum Principle Defined.
Case Study: The 1999 Coca-Cola Scare in Europe.
7. Dynamics of Intercultural Communication: The Pendulum Principle.
Introducing the Problem Question.
Tensions in Intercultural Communication.
Intercultural Communication and Vitality.
“Voice” in Intercultural Communication.
Introducing the Pendulum Principle.
The Pendulum Principle Defined.
Case Study: Dialectics of Colonial Encounter: Interacting with the Kobon.
8. Resolving Intercultural Tensions: Transaction Principle.
Introducing the Problem Question.
Approaching Conflict: Roots.
Approaching Conflict: Routes.
Introducing the Transaction Principle.
The Transaction Principle Defined.
Case Study: “The Wall of Death:” A Conflict Between Japanese and Western Cultures.
9. Cooperation Between Cultures: The Synergy Principle.
Introducing the Problem Question.
Perception: “Seizing the World.”
Intercultural Integration: Breaking the Wall.
Introducing the Synergy Principle.
The Synergy Principle Defined.
Case Study: The Case of AMD: Unleashing Intercultural Potential.
10. Intercultural Ethics as Rationality: Sustainability Principle.
Introducing the Problem Question.
Ethics and Intercultural Communication: An Overview.
Approaches to Ethics in Intercultural Communication.
Introducing the Sustainability Principle.
The Sustainability Principle Defined.
Case Study: An Ethics of Cultural Exchange.
Conclusion.
Glossary.
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