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Preface xi
Introduction 3
1 Stress in Organizations 11
What is Stress? 12
The Stress Concept: A Historical View 16
Stress in Organizations 19
The Power of Prevention 22
Preventive Stress Management in Organizations 23
Stress: Challenge, Threat, or Hindrance? 25
2 Organizational Demands, Risks, and Protective Factors 27
Physical Environment 29
Technology-Crosscutting Effects 31
Functional Environment-The Content of Work 33
Contextual Environment-Organizational Culture and Relationships at Work 38
3 Individual Differences in the Stress Response 43
Cognitive Appraisal 44
Types and Levels of Stress 45
Individual Differences in the Stress Process 46
4 Individual Consequences of Stress 59
Behavioral Distress 61
Psychological Distress 63
Medical Distress 68
Eustress, Hope, and Optimism 72
5 Organizational Consequences of Stress 73
Organizational Health 74
Costs of Organizational Distress 76
Positive Paths to Psychological Health and Eustress in Organizations 85
6 Stress Measurement, Assessment, and Surveillance 87
Clearly Articulate a Vision 89
Select an Assessment Strategy, Measures, and Techniques 90
Establish a Baseline 97
Individualized Assessment 99
7 Preventive Stress Management: Principles, Theory, and Practice 103
Guiding Principles of Preventive Stress Management 103
The Theory of Preventive Stress Management 107
The Practice of Preventive Stress Management 108
8 Organizational Prevention: Protecting People 115
Organizational Health Center 117
Job Redesign 119
Career Development 123
Ergonomic Office Design 126
Work-Life Programs 128
9 Organizational Prevention: Nurturing Relationships 131
Resonant Leadership 132
Goal Setting 135
Social Support 138
Teamwork 141
Diversity Programs 144
10 Primary Prevention for Individuals: Managing and Coping With Stressors 147
Managing Personal Perceptions of Stress 148
Managing the Personal Work Environment 156
Managing Lifestyle 161
11 Secondary Prevention for Individuals: Modifying Responses to Inevitable Demands 165
Relaxation Training 166
Spirituality and Faith 171
Emotional Outlets 173
Physical Fitness 176
Nutrition 180
12 Tertiary Prevention for Individuals: Healing the Wounds 183
Emotional Health in the Workplace 185
Psychological Interventions 186
Health Care 191
Traumatic Workplace Events 193
Creating a Personal Preventive Stress Management Plan 193
13 Preventive Stress Management: Challenge and Opportunity 199
A Proactive Agenda for Preventive Stress Management 200
Looking Within: Be the Leader 203
References 205
Index 231
About the Authors 245
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Add Preventive Stress Management in Organizations, This book, written in clear, accessible language, shows how to stop job stress before it starts. Originally published in 1984, this bestseller has been revised and updated for a new generation of readers. It will be a key source for managers, human resour, Preventive Stress Management in Organizations to the inventory that you are selling on WonderClubX
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Add Preventive Stress Management in Organizations, This book, written in clear, accessible language, shows how to stop job stress before it starts. Originally published in 1984, this bestseller has been revised and updated for a new generation of readers. It will be a key source for managers, human resour, Preventive Stress Management in Organizations to your collection on WonderClub |