Planning and Assessment in Higher Education: Demonstrating Institutional Effectiveness Book

1 The National Context for Assessment 1

2 Starting at the Beginning: Mission-Driven Planning and Assessment 23

3 Assessing Institutional Effectiveness: Student Issues 47

4 A Core Issue in Institutional Effectiveness: Developing Sensible Measures of Student Learning 89

5 Maximizing Human and Fiscal Resources in Support of the Teaching/Learning Process 109

6 A Comparative Context for Examining Data on Teaching Loads and Instructional Costs 133

7 Measuring Administrative Effectiveness 157

8 Communicating Assessment Results 173

9 Where Do We Go From Here? 193

Appendix A University of Delaware College Selection Survey 207

Appendix B University of Delaware 2007 Study of Instruction Costs and Productivity, By Academic Discipline 215

References 227

Web-Based References 231

Resources for Further Reading 233

Index 235