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Contributors | ||
Foreword | ||
Preface | ||
Acknowledgments | ||
Ch. 1 | An Executive Perspective: Strategic Implications | 3 |
Ch. 2 | The University Medical Center Model of Patient-Centered Care | 10 |
Ch. 3 | Differentiated Group Professional Practice in Nursing Project: Pathfinder for Patient Care Restructuring | 26 |
Ch. 4 | The Planning and Change Process | 43 |
Ch. 5 | Role of the Program Manager | 68 |
Ch. 6 | Patient Support Attendant Training | 81 |
Ch. 7 | Patient Care Technician Training | 98 |
Ch. 8 | Registered Nurse Preparation | 126 |
Ch. 9 | Professional Nursing Practice | 140 |
Ch. 10 | Patient Care Restructuring and Human Resources | 161 |
Ch. 11 | Human Resources' Role in Implementation: Employment's Contributors | 181 |
Ch. 12 | Human Resource Issues: Team Building | 201 |
Ch. 13 | Group Governance and the Role of the Unit Patient Care Restructuring Coordinator | 224 |
Ch. 14 | Restructured Unit Management | 232 |
Ch. 15 | Comprehensive Recognition and Awards Program | 253 |
Ch. 16 | The Financial Planning Process | 269 |
Ch. 17 | Comprehensive Communication Plan | 288 |
Ch. 18 | Pediatrics Case Study | 303 |
Ch. 19 | Medical-Surgical Case Study | 335 |
Ch. 20 | Intermediate Care/Telemetry Case Study | 362 |
Ch. 21 | Surgical Intermediate Care/Telemetry Unit Case Study: Implementing Restructuring and Intermediate Care in the Same Year | 385 |
Ch. 22 | Postpartum and Newborn Nursery Case Study | 400 |
Ch. 23 | Emergency Department | 417 |
Ch. 24 | The Laboratory in a Restructured Environment | 435 |
Ch. 25 | Respiratory Care/Electrocardiography/Rehabilitation Services | 454 |
Ch. 26 | Restructuring from the Ancillary Support Departments' Perspective | 474 |
Ch. 27 | Support and Maintenance of Restructured Units and Departments | 500 |
Ch. 28 | Evaluation Plan | 507 |
Ch. 29 | Patient Satisfaction | 519 |
Ch. 30 | Financial Results | 539 |
Ch. 31 | Staff Satisfaction | 546 |
Ch. 32 | Physician Satisfaction | 562 |
Ch. 33 | Quality of Care Outcomes | 573 |
Ch. 34 | Restructuring in Labor and Delivery: Case Study | 581 |
Ch. 35 | Future Opportunities within Professional Ancillary Services | 599 |
Ch. 36 | The Future: Where Do We Go from Here? | 605 |
Index | 609 |
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Add Patient Centered Care: A Model for Restructuring (Hardcover), This is a book nurse managers and all managers throughout the hospital should be reading! It provides an overview of how to create the interdisciplinary team management and shared values essential to effective restructuring. It also contains valuable advi, Patient Centered Care: A Model for Restructuring (Hardcover) to the inventory that you are selling on WonderClubX
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Add Patient Centered Care: A Model for Restructuring (Hardcover), This is a book nurse managers and all managers throughout the hospital should be reading! It provides an overview of how to create the interdisciplinary team management and shared values essential to effective restructuring. It also contains valuable advi, Patient Centered Care: A Model for Restructuring (Hardcover) to your collection on WonderClub |