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List of illustrations | ||
Acknowledgements | ||
Introduction | 1 | |
Pt. I | Public welfare agencies | |
1 | Overview: beyond bureaucracy in welfare | 7 |
2 | Levels of work | 18 |
3 | Models of organisations | 41 |
4 | Managing to care | 54 |
5 | Delegation and control | 69 |
6 | Development | 84 |
7 | Prevention | 101 |
8 | Welfare bureaucracies: reflections and problems | 114 |
Pt. II | Voluntary welfare agencies | |
9 | Voluntary sector management: research and practice | 127 |
10 | Self-help and service | 137 |
11 | A theory of the voluntary sector | 156 |
12 | The roots of voluntary agencies | 172 |
13 | Partnership: a policy in search of implementation | 184 |
14 | Exploring government intervention | 201 |
15 | Planned change | 212 |
16 | Looking ahead: social policy, welfare organisation and sector management | 222 |
Bibliography | 237 | |
Index | 249 |
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