Organizational Influence Processes Book

	List of Illustrations
	Preface
	Introduction
Pt. 1	Influence, Power, and Politics in Organizational Settings	3
1	Developing and Exercising Power and Influence	15
2	Power Politics in Organizational Life: Tactics in Organizational Leadership	33
3	The Use of Power	44
4	Illusions of Influence	59
5	Human Resource Department Power and Influence Through Symbolic Action	74
6	Consequences of Influence Tactics Used with Subordinates, Peers, and the Boss	96
Pt. 2	Downward Influence	117
7	Power, Dependence, and Effective Management	127
8	On the Folly of Rewarding A, While Hoping for B	142
9	Petty Tyranny in Organizations	151
10	The Illusion of Self-Management: Using Teams to Disempower	172
11	Problems with the Pygmalion Effect and Some Proposed Solutions	182
12	Influences of Supervisor Behaviors on the Levels and Effects of Workplace Politics	209
13	What Makes a Leader?	229
14	A Model of Charismatic Leadership	242
15	Motivation and Transformational Leadership: Some Organizational Context Issues	263
Pt. 3	Lateral Influence	275
16	Organizational Socialization and the Profession of Management	283
17	Effects of Group Pressure upon the Modification and Distortion of Judgments	295
18	Groupthink, Bay of Pigs, and Watergate Reconsidered	304
19	Tightening the Iron Cage: Concertive Control in Self-Managing Teams	314
20	Monkey See, Monkey Do: The Influence of Work Groups on the Antisocial Behavior of Employees	344
21	Uses and Misuses of Power in Task-Performing Teams	365
22	Influence Without Authority: The Use of Alliances, Reciprocity, and Exchange to Accomplish Work	384
23	Political Skill at Work	395
Pt. 4	Upward Influence	407
24	Sources of Power of Lower Participants in Complex Organizations	419
25	The Politics of Upward Influence in Organizations	431
26	Upward-Influence Styles: Relationship with Performance Evaluations, Salary, and Stress	446
27	Upward Impression Management: Goals, Influence Strategies, and Consequences	462
28	Citizenship and Impression Management: Good Soldiers or Good Actors?	480
29	Effects of Impression Management on Performance Ratings: A Longitudinal Study	504
30	Ethical Perceptions of Organizational Politics: A Comparative Evaluation of American and Hong Kong Managers	532
	Index	547
	About the Editors	555