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Acknowledgments | vii | |
Preface | ix | |
Part 1 | Online Marketing Strategy | 1 |
1 | Adding Online Power to Your Marketing Mix | 3 |
2 | New Paradigms of Online Marketing | 19 |
3 | Constructing the Online Marketing Business Plan | 39 |
4 | Corporate Policies for Web Site Content | 63 |
5 | Marketing Opportunities on the Internet and Commercial Online Services | 71 |
Part 2 | Online Marketing Tools | 95 |
6 | Market Research Online | 97 |
7 | Customer Service and Support Online | 111 |
8 | Competitive Research Online | 123 |
9 | Online Resources That Make You a More Effective Marketer | 137 |
10 | Measuring Results from Online Marketing | 145 |
Part 3 | Online Advertising | 169 |
11 | Understanding Interactive Advertising | 171 |
12 | Buying, Selling, and Creating Online Ads | 185 |
13 | Using Online Advertising to Build a Community | 213 |
Part 4 | Online Public Relations | 225 |
14 | Interactive Media Relations | 227 |
15 | Writing and Distributing Interactive Publicity Materials Online | 247 |
16 | Building Relationships with Reporters | 265 |
17 | Interactive Public Relations Strategies for Your Communities | 273 |
18 | Building Relationships with E-mail and Private Mailing Lists | 283 |
19 | Building Relationships with Newsgroups and Forums | 299 |
20 | Promoting Your Web Site | 313 |
21 | Crisis Communications | 349 |
Part 5 | Online Selling | 367 |
22 | Designing Your Web Site To Increase Sales | 369 |
23 | Strategic and Operational Issues for Online Selling | 393 |
24 | Selling Consumer Products and Services Online | 405 |
25 | Business-to-Business Selling Online | 413 |
26 | International Marketing Online | 419 |
27 | Building Brand Online | 423 |
Part 6 | The Future | 429 |
28 | The Future of Online Marketing | 431 |
Glossary | 437 | |
Biography | 439 | |
Janal Communications Seminars, Consulting | 441 | |
Index | 443 |
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Add Online marketing handbook, Online Marketing Handbook opens your eyes to the vast and varied possibilities of promoting and selling products and services in cyberspace. Written by and for the professional marketer, it is the most comprehensive, step-by-step source of online marketin, Online marketing handbook to the inventory that you are selling on WonderClubX
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Add Online marketing handbook, Online Marketing Handbook opens your eyes to the vast and varied possibilities of promoting and selling products and services in cyberspace. Written by and for the professional marketer, it is the most comprehensive, step-by-step source of online marketin, Online marketing handbook to your collection on WonderClub |