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Book Categories |
Foreword | ||
Preface | ||
1 | Introduction | 1 |
2 | Issues and Outcomes in Negotiation and Related Settings | 14 |
3 | Strategies and Tactics in Negotiation | 28 |
4 | Determinants of Demands, Concessions and Contentious Behavior | 49 |
5 | Reactions to the Other Party's Behavior | 64 |
6 | Cognitive and Decision Processes in Negotiation | 81 |
7 | The Dual Concern Model and the Determinants of Problem Solving | 104 |
8 | Social Norms and Their Impact on Negotiation | 119 |
9 | Relationships Among the Negotiating Parties | 130 |
10 | Group Processes in Negotiation | 152 |
11 | Mediation | 165 |
12 | Choices Among Procedures in Social Conflict | 183 |
13 | Conclusions | 193 |
Bibliography | 204 | |
Name Index | 237 | |
Subject Index | 244 |
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