Mutual Gains : A Guide to Union-Management Cooperation Book

	Preface
	Introduction
	Acknowledgments
Pt. I	Union and Management Perspectives on Cooperation	1
1	What Is Union-Management Cooperation	3
2	The Union's Decision to Cooperate	23
3	Management's Decision to Cooperate	34
Pt. II	Guide to Approaches to Union-Management Cooperation	47
4	Reorienting the Roots: Collective Bargaining and Grievance Procedures as Problem-Solving Tools	49
5	Building Linking Structures: Labor-Management Committees	76
6	Developing New Organizational Structures: Quality Circles to Sociotechnical Redesign	102
7	Creating New Opportunities: Cooperation on Marketing, Service, and Product Development	128
8	Achieving Quality: A Joint Union-Management Commitment	144
Pt. III	The Design of Effective Union-Management Cooperative Efforts	167
9	First Steps: Deciding Whether to Cooperate and Getting Started	169
10	Setting Clear Direction: Designing and Planning an Effective Union-Management Cooperative Program	182
11	Taking Charge: Governing and Managing a Union-Management Cooperative Program	198
12	Building Skills: Developing and Delivering Training for a Union-Management Cooperative Program	212
13	Creating Awareness: Communications and Publicity in a Union-Management Cooperative Program	224
14	Keeping Tabs: Monitoring and Evaluating Union-Management Cooperative Programs	235
Pt. IV	The Financial Side of Cooperation	251
15	Sharing the Pie: Alternative Reward Systems, Collective Bargaining, and Profit Sharing	253
16	More for More: Individual Incentive Plans, Small Group Incentives, Pay for Performance, and Pay for Knowledge	261
17	Gainsharing: Scanlon, Rucker, Improshare, and Customized Plans	279
18	Taking Stock: Employee Stock Ownership Plans and Employee Ownership	300
	Notes	317
	Index	331