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Foreword; Introduction; Plan of the book; Prologue;
1. A gentle introduction to systems and processes;
2. Business processes and their management; Case study
1. Canton of Zug;
3. The job BPM software is there to do; Case study
2. DVLA;
4. The systems of an organization; Case study
3. International Truck and Engine Corporation;
5. Looking outside the organization; Case study
4. Matáv (the Hungarian Telecommunications Company);
6. Organizations, people and systems; Case study
5. Morse Group Ltd.;
7. The business return on Business Process Management; Case study
6. POSCO;
8. Corporate strategies and approaches for Business Process Management; BPM musings; Case study
7. Rabofacet; Case study
8. What to look for in a product; Case study
9. Sonae Distribuição Brasil; Appendix. A short history of process management; Suggested reading; References; Glossary.
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Add Mastering Your Organization's Processes: A Plain Guide to BPM, Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the , Mastering Your Organization's Processes: A Plain Guide to BPM to the inventory that you are selling on WonderClubX
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Add Mastering Your Organization's Processes: A Plain Guide to BPM, Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the , Mastering Your Organization's Processes: A Plain Guide to BPM to your collection on WonderClub |