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Book Categories |
Introduction | 1 | |
Chapter 1. | Leading by Example | 9 |
Chapter 2. | Interactive Listening | 27 |
Chapter 3. | Stimulating Innovation | 47 |
Chapter 4. | Trusting the Team | 71 |
Chapter 5. | Empowered Decision-making | 91 |
Chapter 6. | Nurturing Dialogue | 109 |
Chapter 7. | Solution-Focused Coaching | 133 |
Conclusion | 157 | |
Appendix | ||
1. | Team Leader Skills: Self-Assessment | 161 |
2. | The COACH Model | 171 |
3. | 360 Feedback Basics | 177 |
Recommended Reading | 189 | |
Meet the Writing Team | 191 | |
Resources | 192 |
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