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List of Tables vii
List of Figures ix
Preface xi
Acknowledgements xiv
About the Authors xv
Introduction 1
Aims and objectives of the study 2
Background of the study 3
How was the study conducted? 6
What is the intent of the book? 6
To whom is this book directed? 6
Justification of the study 7
Theoretical significance 7
The methodological significance 9
The practical significance 9
Contributions to research 10
Rationale for the selection of firms in China 12
Philosophical Notions and Framework 13
Introduction 13
Definitions of constructs and constituents of core competences 13
Customer-focused performance and the whole performance system 17
Determinants of firm performance from different perspectives 21
Summary 30
Turbulent Chinese Business Environment 31
Introduction 31
Perspectives and curiosity concerning 'made in China' 32
High technology industries in China 33
Current situation and future trend of environmental turbulence in high technology industries in China 38
Is Chinese business practice shifting the international business model? 43
Responses from the transnational companies in China 44
Summary 45
Constructs and Constituents of Core Competences 47
Introduction 47
Theoretical framework 48
Dimensions of customer-focused performance and their relationships 51
The key resource-based determinants and their impacts 62
Moderating role of environmental turbulence 77
Brief discussion 79
Summary 82
A Structured Survey in Beijing, Tianjin and Shenzhen 84
Introduction 84
Research design 84
Sampling and data collection 88
Questionnaire design and revision 100
Operationalization of the constructs 105
Survey responses 117
Data analysis methods 126
Potential problems 142
Summary 144
Creation of Strategic Flexibility and Core Competence 145
Introduction 145
Construct validation and relevant measurement models 145
Structural equation models building and propositions testing 176
Complementary analysis based on the combined data 195
Summary and golden rules 201
Conclusions and Implications 203
Discussions and conclusions 203
Contributions and implications 210
Directions for future research 217
Notes 222
References 225
Name Index 247
Subject Index 253
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