Manual for a taxonomy of verbal response modes Book

This was one of the books we read in my Interpersonal Communications hybrid class. I found it very enlightening. I just wish the class was in the physical classroom because some of the concepts this book touches base on would have been interesting to openly discuss with my fellow peers. Plus, I feel like I would have gotten more from the class if it wasn't online, for it was interpersonal. The whole idea of an online interpersonal communications class was a bit ironic to me. Not talk bad so much about the book, because it was absolutely great, just the irritability of my schedule. My silly school and their systematic procedures of scheduling weird ways of taking a class that deals with COMMUNICATING WITH OTHERS FACE-TO-FACE... in weird set-up stipulations.