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| Notes on Contributors | ||
| Acknowledgements | ||
| Introduction: Why Management Matters | 1 | |
| 1 | Going about Our Business? The Managerialization of Public Services | 13 |
| 2 | The New Managerialism and Social Security | 32 |
| 3 | Managing the National Health Service | 57 |
| 4 | Managing in the Mixed Economy of Care | 73 |
| 5 | Managerialism in Education | 93 |
| 6 | Managing the Criminal Justice System | 115 |
| 7 | Managing Change in Local Government | 141 |
| 8 | Leisure and the New Managerialism | 163 |
| 9 | The Limits of Management: Gender and the Politics of Change | 182 |
| 10 | Control, Commitment and Contracts | 210 |
| 11 | Mission Accomplished or Unfinished Business? The Impact of Managerialization | 226 |
| Index | 243 |
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| $99.99 | Digital |
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