Managing the Aftermath of Radical Corporate Change: Reengineering, Restructuring, and Reinvention Book

	Preface
	Introduction	1
1	Radical Organizational Change	7
2	The New World of Business	17
3	The Crisis in Management	25
4	Business Process Reengineering: What Went Wrong and Why	39
5	Information Technology: Rationalizing the Imperatives	65
6	The Aftermath of Reengineering	87
7	Cleaning-up: The Process of Restoring Balance	119
8	Announcing Restoration of Stability	145
9	Empowering a Champion	149
10	Assessing the Damage	155
11	Co-Opting Middle Managers	171
12	Establishing Resources	177
13	Introducing Localized Changes	185
14	Refreezing and Reinventing	207
15	Where we Stand	215
16	What the Future Holds	221
	Epilogue	223
	Index	225