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Book Categories |
Tables and Figures | ||
Introduction | 3 | |
1 | The New Quality Model: Continuity or Discontinuity? | 18 |
2 | Market Pressures and Quality Consciousness | 46 |
3 | How Much Did You Know and When Did You Know It? | 63 |
4 | It Ain't Rocket Science, But ... | 82 |
5 | Casting and Harvesting the Nets | 104 |
6 | Putting It Together | 129 |
7 | Modeling the Future for Hewlett-Packard | 161 |
8 | Adoption, Adaptation, and Reaction at Hewlett-Packard | 184 |
9 | Quality Outcomes | 216 |
10 | On Organizational Learning | 233 |
Notes | 249 | |
References | 259 | |
Index | 273 |
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Add Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game to the inventory that you are selling on WonderClubX
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Add Managing Quality Fads: How American Business Learned to Play the Quality Game, Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses o, Managing Quality Fads: How American Business Learned to Play the Quality Game to your collection on WonderClub |