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Preface | ||
Introduction | 1 | |
Pt. I | Defining the Problem - And the Presentation of a Solution | |
1 | Living in a Sea Change | 9 |
2 | Public Management in Decline | 19 |
3 | The Seeds of a New Approach | 35 |
Pt. II | A New Style: Changing the Job We Do | |
4 | Creating Positive Change | 41 |
5 | Working through Groups | 57 |
6 | Promoting Creativity | 71 |
7 | Negotiating a Path | 83 |
8 | Delivering the Product | 99 |
Pt. III | A New State of Mind: Changing the Way We Do Our Job | |
9 | Sharing the Load | 113 |
10 | Functional Budgeting, If You Will | 129 |
Pt. IV | A New Soul: Changing the Way the Public Sector Works | |
11 | The Art of Implementing a Paradigm | 149 |
12 | Epilogue: Manage by Example | 159 |
Notes | 163 | |
Selected Bibliography | 167 | |
Index | 169 |
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