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About the Editors | ||
Contributors | ||
Preface | ||
Acknowledgements | ||
Introduction | 1 | |
Pt. 1 | Acquisition of Design Expertise | |
Introduction | 11 | |
Ch. 1 | Building Up Organizational Capabilities in Design | 13 |
Ch. 2 | In-House, Outsourced or a Mixed Approach to Design | 39 |
Pt. 2 | Capabilities in Global New Product Development | |
Introduction | 65 | |
Ch. 3 | Sourcing Design Competencies: Ingersoll-Rand | 71 |
Ch. 4 | Global New Product Development: The Case of IBM Notebook Computers | 91 |
Ch. 5 | Absorbing or Creating Design Ability: HAG, HAMAX and TOMRA | 107 |
Ch. 6 | Novo Nordisk A/S: Innovative Design for Diabetics | 137 |
Ch. 7 | Integrating Design as a Strategic Resource: The Case of Ericsson Mobile Communications | 159 |
Ch. 8 | Design and Competitive Advantage: The Case of Marimekko Oy, A Finnish Fashion Firm | 179 |
Pt. 3 | Design Expertise Perspectives | |
Introduction | 203 | |
Ch. 9 | Design Management Lessons from the Past: Henry Dreyfuss and American Business | 205 |
Ch. 10 | The Contribution of Design to Business: A Competence-Based Perspective | 217 |
Ch. 11 | Challenge of Design Relationships: The Converging Paradigm | 243 |
Ch. 12 | A Comparative Study of Design Professionals | 261 |
Pt. 4 | Lessons for the Future | |
Conclusion | 285 | |
Index | 291 |
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