Management of Child Development Centers Book

PART I INTRODUCTION

CHAPTER 1 Managing Children's Centers in the 21st Century
Defining Terms
Stages of Professional Development
Child Development Centers: A Support System for Families
Population Trends: Getting the Big Picture in Focus
Demand for Child Care
Child Care and Poverty
No Child Left Behind
Core Competencies for Directors
Conclusion

CHAPTER 2 Types of Child Development Programs
Five Types of Child Development Programs
Three Ways of Financing Child Development Programs
Government Support for Child Care
Collaboration: A Systems Approach
Conclusion

CHAPTER 3 Applying Theories in Managing a Child Development Center
Theories from Multiple Areas of Knowledge
Developmental Theory
Types of Theories of Human Development
Postmodern Critiques of Child Development Theory
Management Theory
Applying Management Theories
Total Quality Management
Ecological System Framework
Equilibrium and Energy in the Ecosystem
Applying the Ecosystems Model
Management Processes
Conclusion

PART II CORE COMPETENCIES

CHAPTER 4 Reflective Management: Personal and Professional Self-Awareness
Reflective Practice
Knowing Yourself
What Will Be Your Management Style?
Psychological Type
Leadership Styles
Emotional Intelligence
Stages of Personal and Professional Development
Decision Making
Time Management
Conclusion

CHAPTER 5 Organizational Management
Working with the Systems
Rights of Children and Families
Business Concerns
The Manager's Job: A Juggling Act
The Planning Process
The Policy Board
The Advisory Board
The Value of Planning
Steps in the Planning Process
Planning a Response to Change
Policies, Procedures, and Rules
Conclusion

CHAPTER 6 Fiscal Management
Types of Resources
Funding Sources
Setting Fees
How Funds Are Spent
Fund-Raising
Grant Proposals
Budget Planning
Constructing a Budget
Starting a New Business
Record Keeping
Cash-Flow Analysis
Internal Controls
Conclusion

CHAPTER 7 Personnel Management
Organizing
Job Design
Job Coordination
Organizing Classrooms or Groups
Organizational Structure
Staffing
Recruiting and Hiring
Conclusion

CHAPTER 8 Human Relations
The Importance of Human Relations
The Manager's Role
Employee Motivation
Staff Meetings
Group Dynamics
The Staff's Professional Development
Supporting Professional Development at All Stages
The Manager's Relationships with Individual Staff Members
Volunteers
Conclusion

CHAPTER 9 Facilities Management
Managing Indoor and Outdoor Learning Spaces: An Ecosystems Perspective
Regulations and Professional Standards
Children's Basic Environmental Needs
Organizing Space
The Outdoor Learning Environment
Maintaining the Facility
Space for Staff
Furnishing Space
Room Arrangement
Conclusion

CHAPTER 10 Managing Health and Safety Issues
Planning for a Healthy Environment
Licensing Regulations and Professional Standards
Risk Management
Employees' Health
Meeting Ongoing Health Needs
Meeting Children's Physiological Needs
Parental Responsibility for Children's Health
When Children Become Ill
Children with Disabilities and Chronic Medical Problems
Health Education for Children and Their Families
Meeting Children's Mental Health Needs
Monitoring Health and Safety Conditions
Conclusion

CHAPTER 11 Managing Food Service

Planning Meal Service
Meeting Regulations and Professional Standards
Federal Subsidies for Food Programs
Organizing Food Service Facilities
Food Service Personnel
Preventing Foodborne Illness
Considerations When Feeding Babies
Menu Planning
Seating and Serving Children
Food and Curriculum
Collaborating with Families About Food Matters
Monitoring and Controlling Food Programs
Conclusion

CHAPTER 12 Educational Programming
Preliminary Organization
Regulations and Professional Standards
Selecting a Curriculum Model or Approach
Developmental Principles
Basic Guides to Program Development
Manager's Responsibility for the Educational Program
Scheduling
Families' Role in the Educational Program
Planning Experiences for Children
Conclusion

CHAPTER 13 Family Support
Relationships with Families
Regulations and Professional Standards
Understanding Family Systems
Cultural Responsiveness
Family-Friendly Practice
Building Partnerships with Families
When Conflicts Arise
Families as Human Resources for the Center
Community Resources to Support Families
Conclusion

CHAPTER 14 Marketing and Public Relations
Marketing: Attracting and Retaining Customers
Increasing Customer Satisfaction
Public Relations: Impacting Perceptions and Opinions
The World Beyond Child Care
"Double Duty" in Public Relations
Countering Negative Publicity
Conclusion

CHAPTER 15 Assessment and Evaluation
Types of Assessment
Quality and Accountability
Standards
Accreditation
THe Manager's Role
Steps in the Managing and Controlling Process
Who Evaluates?
Monitoring Other Units
Evaluation of Management
When Evaluations Yield Negative Results
Conclusion

CHAPTER 16 Leadership and Advocacy
What Is a Leader?
Emotional Intelligence and Leadership
Managing and Leading Differ
Types of Leadership
Honing Your Skills as an Advocate
Leadership and Accreditation

Other Possibilities
Conclusion

Appendix A NAEYC Code of Ethical Conduct and Statement of Commitment Appendix B Supplement for Administrators