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Making the Training Process Work Book

Making the Training Process Work
Making the Training Process Work, Making the Training Process Work will provide trainers with the detailed steps they need to provide solutions that result in improvement for the organization. First, the trainers conduct a short needs analysis to determine whether training is the appropri, Making the Training Process Work has a rating of 2 stars
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Making the Training Process Work, Making the Training Process Work will provide trainers with the detailed steps they need to provide solutions that result in improvement for the organization. First, the trainers conduct a short needs analysis to determine whether training is the appropri, Making the Training Process Work
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  • Making the Training Process Work
  • Written by author Donald F. Michalak
  • Published by iUniverse, Incorporated, September 2001
  • Making the Training Process Work will provide trainers with the detailed steps they need to provide solutions that result in improvement for the organization. First, the trainers conduct a short needs analysis to determine whether training is the appropri
  • Making the Training Process Work will provide trainers with the detailed steps they need to provide solutions that result in improvement for the organization. First, the trainers conduct a short needs analysis to determine whether training is the appropri
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Authors

Prefacexiii
1Introduction1
Responsibility for Training3
Overview of the Training Process4
Change Agents7
2Needs Analysis10
A Needs Analysis Model10
"Can't Do" Problems15
"Don't Do" Problems19
Why Do a Needs Analysis?24
Techniques of Needs Analysis26
Closing the Loop51
Data Confrontation53
Conclusion54
3Task Analysis57
What is a Task Analysis?57
Why Conduct a Task Analysis?57
How to Conduct a Task Analysis59
Methods of Identifying Tasks70
Writing the Task Analysis79
Steps in Conducting a Task Analysis84
A Sample Procedure Used to Conduct a Task Analysis87
Simplified Task Analysis88
Is Task Analysis Worth the Time and the Money?89
4Writing Objectives91
Behavioral Objectives91
Learning Objectives94
Obtaining Management Commitment94
How to Write Behavioral Objectives95
Conclusion97
5Designing Effective Training98
How Adults Learn98
An Experiential-Learning Model101
Factors to Consider When Designing Training Programs108
Matching Design to Type of Performance111
Interaction Techniques115
Content-Input Techniques128
Using Participative Techniques in Technical-Skills Training132
Other Factors in Designing Training Programs134
Conclusion142
6Conducting Training Programs144
Overcoming the Trainer's Anxiety144
Hygiene Factors in Training Programs146
Effective Presentation Techniques150
Effective Use of Audiovisuals157
Green Lights and Red Lights164
Group Dynamics165
Team Teaching166
7Maintenance of Behavior170
What is Maintenance of Behavior?171
An Industrial Study171
Techniques for Maintaining Behavior175
Behavior Change Without Training183
Conclusion184
8Evaluating Training Programs186
Why Evaluate?187
Accuracy of the Evaluation188
Validity189
Reliability194
Usability195
Four Levels of Evaluation197
Conclusion204
9Other Issues in the Training Process206
Preparing a Training Proposal206
Leader's Guides209
Working with Outside Consultants210
Suggestions for Using Feedback Questionnaires in Training Programs214
Trainer's Self-Evaluation form217
Improved Selection219
Turning Training Into Learning220
Authors' End Notes223


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