Making Supply Chain Management Work Book

Sect. 1	Introduction to the Supply Chain	1
1	A Primer on Supply Chain Management	5
2	Electronic Commerce	19
3	Is Supply Chain Management the Same as ERP?	35
4	E-Factory Technology Solution Sets	41
5	Hot Information Technology Issues	65
6	Information Darwinism: The Impact of the Internet on Global Manufacturing	73
7	Understanding E-Commerce Strategically: The Dawn of IT Fighting	87
8	Supply Chain Strategies	105
9	Building a Leadership Organization	117
10	Stages in Information Systems Management	125
Sect. 2	TASK 1: Designing Supply Chains for Competitive Advantage	151
11	The New Value Chain	155
12	Results-Based IT in an Era of Process	159
13	The Enterprise Resource Planning System as a Strategic Solution	165
14	Strategic Implications of Electronic Linkages	173
15	The Evolution of EDI for Competitive Advantage: The FedEx Case	185
16	Portfolio Techniques Eliminate Lingering IT Management Problems	195
17	Developing a Global Information Vision	207
18	Aligning Strategies, Processes, and Information Technology: A Case Study	219
Sect. 3	TASK 2: Implementing Collaborative Relationships	237
19	Supply Chain Information Systems: Putting the Process First	241
20	The New Enabling Role of the IT Infrastructure	253
21	Are Human Resources Departments Ready for E-HR?	267
22	The CIO Role in the Era of Dislocation	275
23	Enterprise Transformation and Data Management	283
24	Transformation through Proactive Systems: A Case Study	291
25	EUC Professionals as Change Agents	301
26	An Information Architecture for the Global Manufacturing Enterprise	307
27	Organizational Pitfalls of Reengineering	323
28	Quality and Change Management	333
29	Developing Reward and Compensation Systems to Motivate Self-Managed Teams	343
Sect. 4	TASK 3: Forging Supply Chain Partnerships	355
30	Reengineering the Supply Chain: The Next Hurdle	359
31	Interorganizational Systems and Supply Chain Management: An Information Processing Perspective	367
32	Are You in Control of Your E-Commerce Strategy?	389
33	Business-to-Business Exchanges	399
34	Partnering on Extranets for Strategic Advantage	415
35	An Implementor's Guide to E-Commerce	427
36	Root Cause: Weak Links	437
37	Outsourcing and Long-Term Strategy	443
38	Public Web Sites as a Component of Corporate Supplier Communication	451
39	Application Service Providers	467
Sect. 5	TASK 4: Managing Supply Chain Information	477
40	Infocentric Automation: An IT View of Controls	481
41	Web-Based Data Warehousing: Fundamentals, Challenges, and Solutions	495
42	Web-Enabled Data Warehouses	507
43	Data Warehousing Stages of Growth	517
44	Leveraging Developed Software: An Economic Perspective	531
45	Leveraging Developed Software: Organizational Implications	545
46	Business-to-Business Integration Using E-Commerce	553
47	The Future of Application Service Providers	561
48	Refurbishing Legacy Systems: An Effective Approach to Maintenance	573
Sect. 6	TASK 5: Making Money from the Supply Chain	585
49	Shifting to Distributed Computing	589
50	Knowledge Management for E-Business Performance: Advancing Information Strategy to "Internet Time"	603
51	Supply Chain Prestudies	619
52	Improving Supply Chain Management for the Mining and Metals Industry	625
53	Enhancing Manufacturing Performance with ERP Systems	633
54	Technology, Inventory, and the Supply Chain: Roles in Business Model Building	653
55	Managing Customer Expectations	665
56	ERP, One Letter at a Time	671
57	Whether to Outsource and Downsize	677
	About the Editor	691
	Index	693