Labour relations strategies Book

The content of this book serves to focus on the 'relationship' side of industrial relations - it addresses the individual rather than the collective, and places particular emphasis on the integration of the individual into the organisation and the promotion of his involvement. The interactional skills required by management to influence employees in a positive manner cover a wide range of topics. Those addressed in detail by this book include: • Causality in labour realtions - what causes problems and how to prevent them from occurring • Democracy • Participative management • Peace generation • Managing discipline by generating the right attitudes • Barriers to effective communication. Effective interactional skills are a necessity for all managers and a prerequisite for successful labour relations. There is no person at management level who can afford to be without the essential mangement tools detailed in this incisive and far-sighted book.