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Book Categories |
List of Contributors | ||
1 | Introduction | 1 |
2 | Knowledge Management: A Sociotechnical Perspective | 4 |
Pt. 1 | Know-Why | 15 |
3 | The Knowledge Management Spectrum: The Human Factor | 17 |
4 | Organisational Ability: Constituents and Congruencies | 30 |
5 | Managing Knowledge in a Knowledge Business | 43 |
6 | Knowledge Dynamics in Organisations | 52 |
Pt. 2 | Know-What | 65 |
7 | Personality Type and the Development of Knowledge Evolution | 67 |
8 | The Importance of Individual Knowledge in Developing the Knowledge-Centric Organisation | 77 |
Pt. 3 | Know-Who | 91 |
9 | Managing Customer Knowledge: A Social Construction Perspective | 93 |
10 | Facilitating Learning and Knowledge Creation in Community of Practice: A Case Study in a Corporate Learning Environment | 105 |
11 | Information Technology and Knowledge Acquisition in Manufacturing Companies: A Scandinavian Perspective | 121 |
Pt. 4 | Know-How | 137 |
12 | Methods for Knowledge Management Strategy Formulation: A Case Study | 139 |
13 | Knowledge Creation and Management: The Case of Fortum Engineering Ltd | 153 |
14 | Knowledge Requirement System (KRS): An Approach to Improving and Understanding Requirements | 170 |
15 | Managing Tacit Knowledge in Knowledge-Intensive Firms: Is There a Role for Technology? | 185 |
16 | Conclusion | 198 |
References | 207 | |
Index | 219 |
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Add Knowledge Management in the SocioTechnical World, This book follows on from Elayne Coakes'previous book in the CSCW series, The New SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-emerging area of sociotechnical design, this one applies these principles specificall, Knowledge Management in the SocioTechnical World to the inventory that you are selling on WonderClubX
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Add Knowledge Management in the SocioTechnical World, This book follows on from Elayne Coakes'previous book in the CSCW series, The New SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-emerging area of sociotechnical design, this one applies these principles specificall, Knowledge Management in the SocioTechnical World to your collection on WonderClub |