Knowledge Management in Organizations Book

This is an excellent introductory book with a broad view of the topic. It gives information on such essential ideas like tacit knowledge, codified knowledge, objectivist perspective, some problems of knowledge sharing like the willingness of knowledge workers to participate in knowledge processes and on the term 'social capital' ("p83: "Social capital relates to the networks of personal relationships that people possess and are embedded within and the resources people can draw on and utilize through such networks. The social capital theory is typically predicated on the assumption that the resources available to people through such networks can aid action" - although he forgets to mention what the maintenance of such network costs). I expressly can't entirely agree about the authors view on knowledge work and ambiguity. Cross community knowledge processes cover a whole chapter. And he also gives some ideas on 'ICT-enabled KM from an objectivist perspective (p.222, ICT-Information and Communication Technologies): "..., whose knowledge management system was, in essence, a searchable repository of employee expertise and know-how;" (p.223). All in all, I enjoyed reading this book.