Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods Book

This book is essentially about interdependence techniques. For example, two of them are:

- Managing with a design attitude: everybody likes to be treated uniquely; every problem deserves a non-universal strategy to tackle with. As a problem solver, managing(or doing everything universally) with a design attitude gives a a unique opportunity to create something new and, thus improve ourselves
- Involve your team/client in reflection process: Most of the time, convincing other people is simply letting the other side see world inside us; understanding other people is just seeing the world inside others. This holds, universally, for design process. You, as a designer, get your client involved in the entire process using that the book referred to as "liquid state". You will let them understand the game, you will allow them to see the thought process of yours, and you will allow them to understand your decision so that you won't get a "surprise" response.