Issues in Pharmacy Practice Management Book

	Contributors
	Preface
	Pharmaceutical Care: New Management and Leadership Imperatives	3
	Supporting Pharmaceutical Care through Automation	21
	Opportunities for Pharmaceutical Care with Critical Pathways	31
	Pharmaceutical Care and Patient Outcomes: Notes on What It Is We Manage	38
	Pharmacotherapy Quality Improvement in the Managed Care Setting	49
	Pharmacoeconomics: A Managed Care Perspective	61
	Ethical Issues Associated with Managed Care Pharmacy Services	67
	Automation and the Future Practice of Pharmacy - Changing the Focus of Pharmacy	79
	Automating the Drug Distribution System	92
	Automation Support of Patient-Focused Care	108
	Residency Training - The Profession's Forge for Leadership Development	117
	A Framework for Evaluating the Work of Pharmacists	130
	Human Resource Management in Patient-Centered Pharmaceutical Care	141
	Health Status and Pharmaceutical Programs: From Cost Minimization to Cost-Utility Analysis	151
	Obtaining Pharmacoeconomic Data in Health Care Organizations	163
	Relationship between Practice Guidelines, Formulary Management, and Pharmacoeconomic Studies	171
	Strategic Planning for Applied Pharmacoeconomics Programs	180
	Measuring and Monitoring Health Care	193
	Use of Critical Pathways and Indicators in Pharmacy Practice	205
	Outcome Assessment: Functional Status Measures as Therapeutic Endpoints for Heart Failure	218
	Outcome Assessment: Functional Status Measures and Quality of Life as Therapeutic Endpoints in Oncology	225
	Coronary Artery Bypass Surgery: Outcome Assessment	235
	Do We Have To Document Pharmacotherapeutic Interventions?	243
	Documenting the Provision of Pharmaceutical Care	252
	Applying Total Quality Management to a Pharmacist Intervention Program	266
	An Overview of Total Quality Management: Applications for Health Care Systems	275
	Quality Improvement: From Theory to Practice	288
	Lessons Learned in Developing a Total Quality Management Process	296
	Use of Computerized Databases for Drug Therapy Quality Management	313
	Influencing Prescribing Practices and Associated Outcomes Utilizing the Drug Use Evaluation Process	320
	Drug-Usage Evaluation: Traditional versus Outcome-Based Approaches	332
	Population-Based Drug Use Evaluation	339
	An Evaluation of Interventions Designed To Stimulate Physician Reporting of Adverse Drug Events	357
	Cooperative Approaches to Medication Error Management	364
	Pharmacy-Coordinated, Multidisciplinary Adverse Drug Reaction Program	377
	Index	389
	About the Editor	399