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ISO 9001: 2000 : For Small Businesses Book

ISO 9001: 2000 : For Small Businesses
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ISO 9001: 2000 : For Small Businesses, Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.F, ISO 9001: 2000 : For Small Businesses
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  • ISO 9001: 2000 : For Small Businesses
  • Written by author Ray Tricker
  • Published by Taylor & Francis, 5/20/2005
  • Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.F
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Pt. 1 The background to ISO 9000 1
1 ISO 9000 3
App. A ISO 14001 - environmental management system 73
Pt. 2 The structure of ISO 9001:2000 79
2 The structure of ISO 9001:2000 81
Pt. 3 The importance of quality control and quality assurance 157
3 Quality control and quality assurance 159
Pt. 4 Quality management system 177
4 Quality management system 179
Pt. 5 Quality organisational structure 201
5 Quality organisational structure 203
Pt. 6 Example quality management system 213
Pt. 7 Self-assessment 369
7 Self-assessment 371
App. 7A 9001:2000 headings 390
App. 7B ISO 9001: 2000 - explanations and likely documentation 392
App. 7C Requirements of management 403
App. 7D Example checklists for auditors 415
App. 7E Example internal stage audit checks 429
App. 7F Index for ISO 9001:2000 436
Annex A Documentation requirements 453
Annex B Customer satisfaction 459
Annex C Guidance on non-conforming products 477


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ISO 9001: 2000 : For Small Businesses, Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.F, ISO 9001: 2000 : For Small Businesses

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ISO 9001: 2000 : For Small Businesses, Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.F, ISO 9001: 2000 : For Small Businesses

ISO 9001: 2000 : For Small Businesses

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ISO 9001: 2000 : For Small Businesses, Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.F, ISO 9001: 2000 : For Small Businesses

ISO 9001: 2000 : For Small Businesses

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