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Introduction to Hospitality Management Book

Introduction to Hospitality Management
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Introduction to Hospitality Management, Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation., Introduction to Hospitality Management
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Digital Copy
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  • Introduction to Hospitality Management
  • Written by author John R. Walker
  • Published by Prentice Hall, 6/7/2012
  • Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation.
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Book Categories

Authors

Ch. 1 Welcome to the hospitality industry 3
Ch. 2 Careers in hospitality 31
Ch. 3 Tourism 81
Ch. 4 The hotel business 121
Ch. 5 Rooms division operations 159
Ch. 6 Food and beverage operations 207
Ch. 7 The restaurant business 241
Ch. 8 Restaurant operations 269
Ch. 9 Managed services 307
Ch. 10 Beverages 337
Ch. 11 Recreation, theme parks, and clubs 381
Ch. 12 Gaming entertainment 415
Ch. 13 Meetings, incentive travel, conventions, exhibitions (MICE), and event management 443
Ch. 14 Leadership and management 479
Ch. 15 Planning 501
Ch. 16 Organizing 527
Ch. 17 Communication and decision making 553
Ch. 18 Human resources and motivation 583
Ch. 19 Control 623


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Introduction to Hospitality Management, Capturing the flavor and breadth of the industry, <i>Introduction to Hospitality Management, 3/e</i>, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation., Introduction to Hospitality Management

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Introduction to Hospitality Management, Capturing the flavor and breadth of the industry, <i>Introduction to Hospitality Management, 3/e</i>, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation., Introduction to Hospitality Management

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Introduction to Hospitality Management, Capturing the flavor and breadth of the industry, <i>Introduction to Hospitality Management, 3/e</i>, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation., Introduction to Hospitality Management

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