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Book Categories |
List of tables | ||
Acknowledgements | ||
Abbreviations | ||
Introduction: information technology and a dream of the future | ||
1 | Computerising the tools of government? The spread of information technology | 1 |
2 | Innovation, expenditure and control: governmental responses to information technology | 31 |
3 | Computerisation in the UK Benefits Agency | 52 |
4 | Systems modernisation in the US Social Security Administration | 71 |
5 | Computerisation in the US Internal Revenue Service | 89 |
6 | Computerisation in the UK Inland Revenue | 109 |
7 | New players: government contracting of information technology | 125 |
8 | The ambiguous essence of the state of the future | 162 |
References | 187 | |
Index | 204 |
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