I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation Book

Name: I Hear What You Say, But What Are You Telling Me?: The Strategic
Brand: Wiley
SKU: 9780787957094
Price: 99.99 USD
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Rating: 2.5 (2 reviews)

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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation, I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p, I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

2.5 out of 5 stars based on 2 reviews

I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation
Written by author Barbara G. Madonik
Published by Wiley, John & Sons, Incorporated, October 2001
I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p
I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p

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Book Categories

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Preface
Acknowledgments
Introduction
Pt. 1 Essential Definitions and Practical Applications 1
1 Essential Definitions - Terms and Tools 3
2 Practical Applications - Representational Systems 23
3 Practical Applications - General Patterns and Techniques 34
Pt. 2 Seven Steps to Getting Results 71
Step 1 Be Prepared 73
Step 2 Maximizing the Initial Telephone Contact 83
Step 3 Managing the Environment 99
Step 4 Assessing the Parties 119
Step 5 Building Rapport 149
Step 6 Triggering Action 186
Step 7 Bringing Closure 221
App. A: Taking Your Own Communication Inventory 253
App. B: System Expressions 259
Resources 261
References 267
About the Author 275
Index 277

Title: I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

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Wiley

Item Number: 9780787957094

Publication Date: October 2001

Number: 1

Product Description: Full Name: I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation; Short Name:I Hear What You Say, But What Are You Telling Me?

Universal Product Code (UPC): 9780787957094

WonderClub Stock Keeping Unit (WSKU): 9780787957094

Rating: 2.5/5 based on 2 Reviews

Image Location: https://wonderclub.com/images/covers/70/94/9780787957094.jpg

Category: Media >> Books

Weight: 0.200 kg (0.44 lbs)

Width: 6.280 cm (2.47 inches)

Heigh : 9.210 cm (3.63 inches)

Depth: 1.070 cm (0.42 inches)

Date Added: August 25, 2020, Added By: Ross

Date Last Edited: August 25, 2020, Edited By: Ross

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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation, I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p, I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

Add I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation, I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p, I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation to the inventory that you are selling on WonderClub

Add I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation, I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven p, I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation to your collection on WonderClub

I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation Book

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	Preface
	Acknowledgments
	Introduction
Pt. 1	Essential Definitions and Practical Applications	1
1	Essential Definitions - Terms and Tools	3
2	Practical Applications - Representational Systems	23
3	Practical Applications - General Patterns and Techniques	34
Pt. 2	Seven Steps to Getting Results	71
Step 1	Be Prepared	73
Step 2	Maximizing the Initial Telephone Contact	83
Step 3	Managing the Environment	99
Step 4	Assessing the Parties	119
Step 5	Building Rapport	149
Step 6	Triggering Action	186
Step 7	Bringing Closure	221
	App. A: Taking Your Own Communication Inventory	253
	App. B: System Expressions	259
	Resources	261
	References	267
	About the Author	275
	Index	277