Human Resource Management Perspectives on TQM: Concepts and Practices Book

Few books explain the importance of the behavioral side of TQM, particularly human resources management (HRM). This unique book present current ideas and reasearch in the areas of HRM that are extremely important to know if your TQM efforts are to succeed. Written by industry and academic experts, each chapter examines an important human resources concern in relation to TQM.

The book is organized into three parts and includes a summarizing chapter to help you understand the various concepts and practices presented. Part I addresses the current concepts of human resources and TQM; Part II looks at applications to the public and private sectors' and Part III gives special attention to emerging international issues and diversity management in HRM and TQM.

Benefits:

Identify practical ideas and practices to benchmark relating to human resources management in a TQM environment. Examine state-of-the-art human resource practices and issues that are vital for TQM success. Benefit from a diversity of views from both the academic and practitioner perspectives.

Booknews

A human resources management (HRM) analysis relating total quality management (TQM) to important behavioral issues involved in HRM. Knouse (management, U. of Southwestern Louisiana) considers human resource topics in leadership, organizational culture, reward, performance evaluation, compensations, and safety within the TQM framework, and outlines how particular companies address HRM and TQM, particularly as they begin incorporating emerging issues of internationalization and diversity management. Annotation c. by Book News, Inc., Portland, Or.