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Book Categories |
About the Author/Editor | ||
Contributors | ||
Preface | ||
Acknowledgments | ||
Pt. 1 | Planning, Implementing, and Managing Organized Delivery Systems | 1 |
Ch. 1 | International Health Care: A 12-Country Comparison | 3 |
Ch. 2 | Organized Delivery Systems | 55 |
Ch. 3 | Legal Implications of Business Arrangements in the Healthcare Industry | 93 |
Ch. 4 | Stakeholder Management - Strategies and Styles | 157 |
Ch. 5 | Financial Management of Organized Health Care Delivery Systems | 191 |
Ch. 6 | Human Resources Management in Organized Delivery Systems | 249 |
Ch. 7 | Labor and Employment Laws Applicable to Organized Delivery Systems | |
Ch. 8 | The Management of Nursing Services | 349 |
Ch. 9 | Planning Healthcare Facilities and Managing the Development Process | 373 |
Ch. 10 | Financing of Healthcare Facilities | 397 |
Ch. 11 | Marketing Healthcare Services | 417 |
Ch. 12 | Health Care Information Systems: An Organized Delivery System Perspective | 443 |
Ch. 13 | Management Engineering | 477 |
Ch. 14 | Ambulatory Care | 507 |
Ch. 15 | Managed Health Care | 547 |
Ch. 16 | Ethical Considerations in the Provision of Healthcare Services and Investigational Research | 585 |
Ch. 17 | Bioterrorism Preparedness | 609 |
Pt. 2 | The Hospital in an Organized Delivery System | 635 |
Ch. 18 | The History of Hospitals | 637 |
Ch. 19 | Hospital Organization and Management | 651 |
Ch. 20 | Patient Access Services: Into, Through, and Out of the Healthcare Process | 663 |
Ch. 21 | Laboratories | 677 |
Ch. 22 | Pharmacy | 707 |
Ch. 23 | Material and Resource Management | 737 |
Ch. 24 | Designing and Implementing a Hospital Compliance Program | 773 |
Ch. 25 | Quality Assurance and Improvement | 815 |
Ch. 26 | Physician Practice: Organization and Operation | 843 |
Ch. 27 | Implementing a Physician Practice Compliance Program | 871 |
Index | 915 |
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