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Book Categories |
List of figures | ||
List of tables | ||
List of boxes | ||
List of charts | ||
Preface | ||
Notes on contributors | ||
Pt. I | Teams and the Organization | |
1 | The business environment | 7 |
2 | The flexible organization | 24 |
3 | Corporate alignment and cultural realignment | 35 |
4 | Creating a team-based organization | 55 |
5 | Organizing for project work | 66 |
6 | Developing strategic team leaders | 88 |
7 | Teams and the learning organization | 101 |
8 | Transient teams and organizational structure | 122 |
Pt. II | Understanding Teams | |
9 | Team needs analysis | 143 |
10 | Using team roles | 159 |
11 | How groups and teams learn | 173 |
12 | A systems approach to team effectiveness | 191 |
13 | Intra-team communication | 210 |
14 | Choosing, joining and leaving teams | 224 |
15 | Creativity in teams | 234 |
16 | Managing stress for optimum performance | 251 |
17 | Negotiating teams in industrial relations | 269 |
Pt. III | Managing Teams | |
18 | The superteam approach | 287 |
19 | Leading team meetings | 296 |
20 | Team selection, psychometrics and feedback | 311 |
21 | Managing teams assertively | 324 |
22 | Solving problems face-to-face | 340 |
23 | Motivating teams | 353 |
24 | Coaching and mentoring teams | 369 |
25 | Designing and facilitating team development | 388 |
26 | Using management games | 403 |
27 | Turning teamwork into knowledge creation | 413 |
Pt. IV | Teams and Technology | |
28 | Making the most of new technology | 431 |
29 | Computer-supported cooperative work | 448 |
30 | Virtual teams | 462 |
31 | Information systems and cultural change | 479 |
32 | IT teams in the London Borough of Richmond | 490 |
Postscript: Pulling it all together | 501 | |
Index | 519 |
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