Gainsharing and Employee Involvement Book

	Foreword
	Introduction
1	Understanding Gainsharing	3
2	Review of the Literature	15
3	Employee Involvement - The Key Link to Successful Long-Run Gainsharing	45
4	Formulas for Developing a Reward Structure to Further Organizational Goals	55
5	Solving Some of the Measurement Issues	84
6	Why Employment Involvement Gainsharing Works and Sometimes Doesn't	106
7	Making Productivity Programs Last	121
8	Nineteen Years of Experience with the Scanlon Plan: Southwest Corp	138
9	Gainsharing in Nonprofit and Public Sector Organizations	161
10	Gainsharing and Unions: Current Trends	179
11	Integrating Quality and Customer Service into Gainsharing Calculations and a Case Study	192
12	Managerial Perceptions of Employee Involvement Gainsharing: A Case Study and Survey	202
13	Some Education Recommendations for Successful Employee Involvement	213
14	Gainsharing Application in the Service Sector	221
15	Attitude Change Versus Performance Improvement: One Look at the Long-Term Results	230
16	Gainsharing and the Future	240