Frontline Workers in Assisted Living Book

List of Contributors

Preface

Acknowledgments

Introduction: The Foundation for the Book Candace L. Kemp Kemp, Candace L. 1

PART I Frontline Workers: The Long-Term Care Context

1 Direct Care Workers in Long-Term Care and Implications for Assisted Living Robyn I. Stone Stone, Robyn I. 13

2 Research and Regulation in Assisted Living: Achieving the Vision Larry Polivka Polivka, Larry 28

PART II Assisted Living Work and Workers

3 Overview of Research Molly M. Perkins Perkins, Molly M. 49

4 Pathways to Caregiving Candace L. Kemp Kemp, Candace L. 69

5 "We do it all": Universal Workers in Assisted Living Michael J. Lepore Lepore, Michael J. 95

6 Co-worker Relationships in Assisted Living: The Influence of Social Network Ties Carole Hollingsworth Hollingsworth, Carole 124

7 Connections with Residents: "It's all about the Residents for Me" Michael J. Lepore Lepore, Michael J. 147

8 Job Satisfaction and Racism in the Service Sector: A Study of Work in Assisted Living Guangya Liu Liu, Guangya 171

9 Staff Turnover in Assisted Living: A Multilevel Analysis Jim Baird Baird, Jim 195

PART III Lessons Learned

10 Hiring and Training Workers Michael J. Lepore Lepore, Michael J. 223

11 Rewarding Workers Candace L. Kemp Kemp, Candace L. 255

Conclusion: Informing Policy and Practice Candace L. Kemp Kemp, Candace L. 284

Index 299