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Book Categories |
| Foreword | ||
| Preface | ||
| How to Use the Study Course | ||
| Note to Instructor | ||
| 1 | Organization | 3 |
| 2 | Policies, Procedures, & Rules | 13 |
| 3 | Job Analysis, Job Description, & Job Specification | 23 |
| 4 | Recruiting & Selecting | 41 |
| 5 | Orientation & Training | 59 |
| 6 | Performance Evaluation | 73 |
| 7 | Work Simplification | 85 |
| 8 | Safety Programs | 95 |
| 9 | Quality Control | 103 |
| 10 | Cost Control | 119 |
| 11 | Communication | 127 |
| 12 | Leadership | 137 |
| 13 | Motivation | 147 |
| 14 | Delegation | 155 |
| 15 | Decision Making | 163 |
| 16 | Conflict Management | 173 |
| 17 | Discipline, Grievances, & Labor Unions | 181 |
| 18 | Time Management | 197 |
| 19 | Stress Management | 209 |
| App | Recruiting and Interviewing Guidelines | 219 |
| Suggested Answers to Questions and Activities | 221 | |
| References | 233 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
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