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List of figures and tables | ||
List of illustrations | ||
Preface | ||
Acknowledgements | ||
Publisher's acknowledgements | ||
1 | Exploring strategic change: an introduction | 1 |
2 | Understanding implementation choices: the options to consider | 18 |
3 | Analysing the change context: the change kaleidoscope | 56 |
4 | Analysing the change context: making change judgements | 94 |
Case study 1 | Transforming Glaxo Wellcome through the 1990s | 119 |
5 | Designing the transition: the implementation path | 131 |
6 | Designing the transition: change levers and interventions | 169 |
7 | Managing the transition: monitoring and resourcing | 204 |
8 | Concluding comments | 221 |
Case study 2 | Clerical Medical: change in the life insurance sector | 228 |
App. 1 | The cultural web | 242 |
App. 2 | The people process model | 247 |
App. 3 | Stakeholder analysis | 250 |
Index | 253 |
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