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Book Categories |
| List of Figures | x | |
| List of Tables | x | |
| Abbreviations | xi | |
| 1 | Expertise And Innovation | 1 |
| Introduction | 1 | |
| Strategy | 9 | |
| Technology | 14 | |
| Expertise | 19 | |
| Structure of the Book | 23 | |
| 2 | Context And Methods Of The Study | 25 |
| Retail Financial Services | 26 | |
| Sectoral Change in the 1980s | 34 | |
| Methodology | 38 | |
| 3 | The Case Studies | 43 |
| Introduction and Review | 43 | |
| Case 1 | Bank of Scotland's Cabinet project | 47 |
| Case 2 | Royal Bank of Scotland and the Royline Corporate Cash Management System | 56 |
| Case 3 | Clydesdale Bank and the Telebank System of Home Banking | 61 |
| Case 4 | Mutual Life and the Customer Care Project | 67 |
| Case 5 | Home and Auto's Management Information System | 75 |
| Case 6 | Premier Financial Services' Index Package | 80 |
| Case 7 | Bank of Scotland Visa Centre | 85 |
| Part I | Strategy | 95 |
| 4 | The Negotiation Of The Sector | 99 |
| Sectoral Structure and Competences | 100 | |
| Social Networks and Knowledge Exchange | 104 | |
| 5 | Structural Position Of The Is Function | 112 |
| Organizational Structure of Expertise | 113 | |
| Structure of the IS Function | 119 | |
| Control over the IS Function | 123 | |
| The Managerial Claims of IS | 127 | |
| 6 | Strategy And Innovation | 133 |
| Project Scope | 133 | |
| Political Interests | 138 | |
| Structural Positioning | 141 | |
| Part II | Technology | 149 |
| 7 | Information Technology And Financial Services | 151 |
| Evolution of It in the Sector | 152 | |
| Current Trends in Technologies | 156 | |
| Current Trends in Applications | 161 | |
| Conclusion: Applications and Implementation | 165 | |
| 8 | Software Development Practices | 168 |
| The Management of Software Expertise | 169 | |
| The Emergence of Software Engineering | 170 | |
| Development Practices and the Case Material | 179 | |
| Conclusion | 187 | |
| 9 | Implementation And Innovation | 189 |
| The Nature of Implementation | 189 | |
| The Exploitation of Expertise | 206 | |
| 10 | User Relations And It Integration | 209 |
| The Changing Role of Users | 210 | |
| Integration Strategies and User Participation | 214 | |
| Conclusion | 225 | |
| Part III | Expertise | 227 |
| 11 | The Dimensions Of Expertise | 229 |
| Expert Knowledge | 232 | |
| Power and Expertise | 237 | |
| The Tradeability of Expertise | 240 | |
| Managing Expertise in Financial Service Firms | 243 | |
| 12 | It Careers: Organizational And Occupational Strategies | 247 |
| Introduction | 247 | |
| MSD and the Cabinet Project | 252 | |
| Survey Findings | 258 | |
| It-Skilled Careers | 268 | |
| 13 | The Economy Of Is Expertise | 278 |
| Black-boxing and the Conmmodification of It | 280 | |
| Collaborative Development in the Case Firms | 285 | |
| Provision by Markets and Hierarchies | 290 | |
| 14 | Conclusions | 297 |
| Introduction | 297 | |
| Strategy and the Sectoral Context | 300 | |
| Technology and Expertise | 305 | |
| The Management of Expertise | 308 | |
| References | 315 | |
| Index | 327 |
| Price | Condition | Delivery | Seller | Action |
| $115.20 | Digital |
| WonderClub |
Africa Milton
reviewed Expertise and Innovation: Information Technology Strategies in the Financial Services Sector on March 04, 2015
Expertise and Innovation: Information Technology Strategies in the Financial Services Sector
Living in the twenty-four hour news cycle of today we all tend to be ever more ignorant of the past - we let the onrush of information slide on by as time and events are so much whitewater to navigate. Looking back, as through this nineteenth-century chronicle of historical mass hysterias, is to see the same patterns recurring continually throughout human history. Our current mortgage bubble is mirrored in many previous such respectable ponzi schemes. Our recent internet bubble is reflected in the story of the European tulip mania. Even our pop gurus find their counterparts in the mysterious Alchemists of old.
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Add Expertise and Innovation: Information Technology Strategies in the Financial Services Sector, Retail financial services is a sector in which technological change—and particularly information technology (IT)—has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors presen, Expertise and Innovation: Information Technology Strategies in the Financial Services Sector to the inventory that you are selling on WonderClubX
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Add Expertise and Innovation: Information Technology Strategies in the Financial Services Sector, Retail financial services is a sector in which technological change—and particularly information technology (IT)—has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors presen, Expertise and Innovation: Information Technology Strategies in the Financial Services Sector to your collection on WonderClub |
