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Book Categories |
Preface | ||
Acknowledgments | ||
1 | The Lifeblood of the Organization: Why Cash Flow Is So Important | 1 |
2 | Improving the Order-to-Cash Cycle | 11 |
3 | Improving the Purchase-to-Pay Cycle | 55 |
4 | When A Customer Files for Bankruptcy Protection: How to Get Your Cash | 77 |
5 | How to Prevent Sales from Hurting Cash Flow | 95 |
6 | How Purchasing Can Maximize Corporate Cash | 121 |
7 | Customer Service Enhancements to Improve Cash Flow | 131 |
8 | Preventing Quality Control, Shipping, and Returns Problems that Drain Corporate Cash | 143 |
9 | Special Cash Considerations When Selling to Dot-coms and Other Start-ups | 163 |
10 | What Can Be Done to Prevent Cash-flow Deterioration Problems Due to Deductions/ Disputes and When Selling to Retailers | 195 |
11 | Outside Services that Can Enhance Cash Flow | 235 |
12 | Internet Innovations to Improve Cash Flow | 245 |
Conclusion | 255 | |
Index | 257 |
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