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Book Categories |
Preface | ||
Acknowledgments | ||
1 | A Framework for Understanding Competency for Managing Diversity | 1 |
Pt. 1 | Foundations for Competency | 11 |
2 | The Meaning of Diversity | 13 |
3 | Managing Diversity as a Business Strategy | 29 |
Pt. 2 | Developing Individual Competency | 49 |
4 | Understanding Group Identities | 51 |
5 | Stereotyping | 78 |
6 | Prejudice and Discrimination | 96 |
7 | Cultural Differences | 147 |
Pt. 3 | Developing Organizational Competency | 199 |
8 | Organizational Culture | 201 |
9 | Formal and Informal Structure of Organizations | 236 |
10 | A Process for Organizational Change | 283 |
11 | The Continuing Quest for Excellence | 323 |
References | 333 | |
Name Index | 347 | |
Subject Index | 351 | |
The Authors | 359 |
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