Cyberplaces: The Internet Guide for Architects, Engineers & Contractors Book

	Acknowledgments	xiii
	Introduction--How to Use This Interactive Guide	xvii
Part 1	Concepts, Techniques, and Tools	1
Chapter 1	Information Is Equity	5
	First Things First; Information Is Equity	5
	Information Classification	6
	You Mean My Computer Is a Telephone?	10
	Information Push & Information Pull	11
	Networks	12
Chapter 2	The Internet	25
	What Is the Internet?	25
	In the Beginning	27
	How Big Is the Internet?	29
	What Can I Do with the Internet?	29
	Tradition versus Progress	30
Chapter 3	Electronic Mail, or E-Mail	33
	Electronic Mail	33
	E-mail Business Advantages	36
	E-mail Downsides	38
	How to Use E-mail	40
	Incoming Mail	41
	Composing Off-line E-mail Using a Word Processor	42
	Managing Your E-mail	44
	Forwarding and Redirecting E-mail	44
	Unsolicited Mail	45
	Cascades and Replies	46
	Signatures	47
	Sending E-mail through Commercial On-line Services	48
	Domains	49
	Anatomy of a Mail Header	50
	E-mail Errors: The Mailer Daemon	52
	Advanced E-mail	53
	Courtesy Copies & Blind Courtesy Copies	58
	Address Books	60
	Automatic E-mail Responses	61
	E-mail Files Sent to the Net as Backup	61
	Two E-mail Addresses, One Computer	61
	Observations and Other E-mail Features	62
Chapter 4	Usenet Discussion Groups	65
	Newsgroups	67
	Commercial On-line Discussion Groups	71
	News Readers	81
	Newsgroup Utilities	82
	Mailing List, or Mailbases	83
	Listservs	86
	Observations and Discussion Group Tips	88
Chapter 5	File Transfer Protocol (FTP)	93
	Anonymous FTP	94
	Free Software and Information	95
	Archie	96
	Internet Gopher	96
	How Does FTP Work?	99
	WS_FTP for Windows	101
	Fetch for the Macintosh	102
	Directories and Files	103
	File Compression and FTP Extensions	104
	Sharing with FTP	106
	FTP and Gopher Sites	106
	FTP Etiquette	107
Chapter 6	Internet Tools In Transition	111
	IRC--Internet Relay Chat/Conference Rooms	111
	Telnet	117
	Finger	121
	MUDs/MOOs and MUSEs	122
	What's Next?	126
Chapter 7	The World Wide Web	127
	Exploring the World Wide Web	127
	Multimedia Enhancements	147
	Software Enhancements for Exploring the Web	150
	Considerations for Creating Your Own Web Site	158
	The Process of Creating a Web Site	160
	Resources	196
Chapter 8	Search Tools	197
	Dr. Livingstone, I Presume?	198
	Wide-Area Information Servers (WAIS)	198
	World Wide Web Search Tools	199
	Search Indexes and Directories	200
	Search Engines	201
	How to Search	201
	List of Search Indexes and Engines	204
	Finding People on the Net	216
	MetaSearch Tools	218
	Internal/External Search Tools	219
	Search Robots and Agents	221
Chapter 9	Netiquette--The Etiquette Guide to the Internet	225
	Professional Presence	225
	Netspeak	234
Chapter 10	Connectivity	239
	Connections	240
	Business-wide Internet Connections	244
	Modem Access	244
	Dial-Up and SLIP/PPP	249
	Leased Lines	250
	ISDN--Integrated Services Digital Network	251
	ADSL (Asymmetric Digital Subscriber Line)	253
	ATM--Asynchronous Transfer Mode and SONET (Synchronous Optical Network)	256
	Cable Modems	257
	Wireless Cable	259
	CDPD (Cellular Digital Packet Data)	260
	Summary of Connection Options	261
	Internet Service Providers (ISPs): On-Ramps to the Information Superhighway	261
	More About Commercial On-line Services	267
Part 2	Resources, Applications, and Case Studies	275
Chapter 11	Workflow, Groupware, and Intranets	279
	Business Process Reengineering	281
	Workflow	282
	Groupware	286
	How To Apply These Tools	294
	Intranets	294
	Information to Knowledge	298
	The New Groupware/Intranet Dynamic	312
	Other Groupware Solutions	315
	Outside Intranets	316
	Virtual Teams	316
	Virtual Private Networks	318
	Brief Intranet Examples	320
	Follow-Through	322
Chapter 12	Liability, Copyrights, and Security	325
	Challenging Arguments	325
	Key Issues	326
	Electronic Documents Versus Paper	326
	Legal Issues	329
	Risk Shifting & Indemnities	330
	Copyright and Liability/Policy of Information Reuse	331
	Downloading	333
	Uploading	337
	Documentation	338
	Encryption	343
	Electronic Commerce-Secure Business	352
	How Is This Done?	354
Chapter 13	Management Issues	357
	Internet/Intranet Strategies	357
	Content	359
	Return on Investment	361
	Outsourcing	364
	Webmasters	366
	Training	370
	Coopetition	373
Chapter 14	Internet Communication: Resources for Design and Construction	377
	Internet Marketing	378
	Communicating Information	380
	Codes and Standards	382
	Web Resources and Beyond	384
	Associations	394
	Evolving Resources	401
	Published and Electronic Magazines	402
	Product Data/Manufacturers' Information	403
	Formatted Information	409
	Information Content Provider's Emerging Role	410
	On-line Specification Writing	416
	Outsourced CAD Communications	417
	Remote Communications	419
	Virtual Private Network (VPN)	420
Chapter 15	Internet Coordination	431
	Document Management	431
	Data Archiving	433
	Compact Disc-Read Only Memory (CD-ROM)	433
	Data Banking Services	434
	Digital Versatile Disc (DVD)	436
	Digital Imaging	436
	Managing a Digital Image System	437
	Digital Photography	441
	Internet Drawings	442
	Web-Enabled Design and Construction Documents	455
	Intranet Applications	463
	Information Distribution--Multicasting	465
	Personalized Desktops and Visual Computing: New Working Environments	473
Chapter 16	Internet Collaboration	481
	Benefits of Conferencing	482
	Internet vs. Intranet Conferencing	484
	Internet Phones and Telephony	493
	Electronic Discussions	499
	Sound	503
	How Do You Do It?	504
	Collaborative Environments	506
Chapter 17	Real World Applications: Industry Case Studies	515
Part 3	Trends, Progressions, and Opportunities	543
Chapter 18	Object-Oriented Communications and VRML	547
	Virtual Reality	548
	Converging Technologies	551
	Life Cycle Project Information and Management	553
	Virtual Reality and Internet Technology	554
	VRML Conversion	558
	VRML Authoring	559
	VRML Project Examples	560
	Other VRML Sites of Interest	563
	VR Simulations	564
Chapter 19	Trends in Internet Technology	571
	Emergence of a New Profession	571
	Franchised Design and Construction Information Centers	577
	Remote Multimedia Communications	583
	Mobile Information Centers	586
	Virtual Real Estate and Property Management	591
	Other Trends	595
Chapter 20	Cyberplaces	599
	Virtual Environments	600
	Sense of Place--Architecture Without Gravity	604
	Internet Design Opportunities	608
Part 4	The New Economy	615
Chapter 21	Globalization, E-Commerce and Knowledge Management	619
	Globalization: AEC Arbitrage Opportunities	622
	E-Commerce	626
	AEC Napster	637
	Knowledge Management	639
	Epilogue	647
	Appendix and Glossary of Terms	649
Appendix A	Selecting Internet Tools, Services, and Consultants	651
Appendix B	Bibliography and References	661
	Glossary of Terms	669
	Index	687