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Creating the Ultimate Lean Office: A Zero-Waste Environment With Process Automation Book

Creating the Ultimate Lean Office: A Zero-Waste Environment With Process Automation
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  • Creating the Ultimate Lean Office: A Zero-Waste Environment With Process Automation
  • Written by author Raymond Louis
  • Published by Taylor & Francis, Inc., October 2007
  • Manufacturing and service related businesses are heavily dependent on office and administrative processes, which can add up to 60 percent to all the costs associated with meeting customer demand. Applying lean techniques to the office must begin with a ne
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Introduction Part 1: Achieving a Lean Office through Administration Automation

  • Chapter 1-The Lean Office
  • Chapter 2-Administration Automation
  • Chapter 3-Automating Administration Processes

  • Part 2: System Enhancement Options
  • Chapter 4-The Bolt-On System Enhancement Option
  • Chapter 5-The Extension System Enhancement Option
  • Chapter 6-The Supplier Modification Enhancement Option
  • Chapter 7-The Custom Routine System Enhancement Option
  • Chapter 8-The System Enhancement Selection Process

  • Part Three: Seven Steps of Administration Automation
  • Chapter 9-Step 1: Improvement Driven by Strategic Objectives
  • Chapter 10-Step 2: Selecting The Team and Primary Measurements
  • Chapter 11-Step 3: Determining Root Cause Issue(s) and Affected Process(es)
  • Chapter 12-Key Questions
  • Chapter 13-Step 4: Developing the Solution
  • Chapter 14-Step 5: Implementation Preparation
  • Chapter 15-Step 6: Implementation Approval and Secondary Measurements
  • Chapter 16-Step 7: Implementation

  • Conclusion


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