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Cost-Justifying Usability: An Update for the Internet Age, Second Edition Book

Cost-Justifying Usability: An Update for the Internet Age, Second Edition
Cost-Justifying Usability: An Update for the Internet Age, Second Edition, You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b, Cost-Justifying Usability: An Update for the Internet Age, Second Edition has a rating of 3.5 stars
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Cost-Justifying Usability: An Update for the Internet Age, Second Edition, You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b, Cost-Justifying Usability: An Update for the Internet Age, Second Edition
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  • Cost-Justifying Usability: An Update for the Internet Age, Second Edition
  • Written by author Randolph G. Bias
  • Published by Elsevier Science, April 2005
  • You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b
  • HCI professionals will repeat quotes with statistics, learn from case studies, and copy chapters for their managers. Thorough & thoughtful, practical & actionable— readers will be able to put the ideas to work immediately! —Ben Shneiderman,
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Book Categories

Authors

1Justifying cost-justifying usability1
2User interface design's return on investment : examples and statistics17
3A basic framework41
4A business case approach to usability cost justification for the Web103
5Marketing usability143
6Valuing usability for startups165
7Cost-justifying usability in vendor companies185
8Categories of return on investment and their practical implications215
9Usability science : tactical and strategic cost justifications in large corporate applications265
10The return on investment in usability of Web applications297
11Making the business case for international user centered design317
12Cost justification of usability engineering for international Web sites359
13Return on goodwill : return on investment for accessibility385
14Ethnography for software development415
15Out of the box : approaches to good initial interface designs447
16Keystroke level modeling as a cost justification tool465
17The rapid iterative test and evaluation method : better products in less time489
18Summative usability testing : measurement and sample size519
19Cost-justifying online surveys555
20Cost-benefit framework and case studies575
21At Sprint, understanding the language of business gives usability a positive net present value601
22Cost-justifying usability : the view from the other side of the table613


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Cost-Justifying Usability: An Update for the Internet Age, Second Edition, You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b, Cost-Justifying Usability: An Update for the Internet Age, Second Edition

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Cost-Justifying Usability: An Update for the Internet Age, Second Edition, You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b, Cost-Justifying Usability: An Update for the Internet Age, Second Edition

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Cost-Justifying Usability: An Update for the Internet Age, Second Edition, You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the b, Cost-Justifying Usability: An Update for the Internet Age, Second Edition

Cost-Justifying Usability: An Update for the Internet Age, Second Edition

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