Connectivity and Knowledge Management in Virtual Organizations: Networking and Interactive Communications Book

Sect. I Building Virtual Communities for Sharing Knowledge

Ch. I Interrelationships Between Professional Virtual Communities and Social Networks, and the Importance of Virtual Communities in Creating and Sharing Knowledge Fernando Garrigos Garrigos, Fernando 1

Ch. II The Role of Trust, Satisfaction, and Communication in the Development of Participation in Virtual Communities Luis V. Casalo Casalo, Luis V. Carlos Flavian Flavian, Carlos Miguel Guinaliu Guinaliu, Miguel 23

Sect. II Networking and Knowledge Management for Competitive Advantage

Ch. III Can Virtual Networks Encourage Knowledge Absorptive Capacity? Cesar Camison Camison, Cesar Beatriz Fores Julian Julian, Beatriz Fores Alba Puig Denia Denia, Alba Puig 39

Ch. IV Knowledge Integration Through Inter-Organizational Virtual Organizations Montserrat Boronat Navarro Navarro, Montserrat Boronat Ana Villar Lopez Lopez, Ana Villar 61

Sect. III Knowledge Management in Virtual Organizations

Ch. V Visualizing Knowledge Networks and Flows to Enhance Organizational Metacognition in Virtual Organizations Mark E. Nissen Nissen, Mark E. 74

Ch. VI Model on Knowledge-Governance: Collaboration Focus and Communities of Practice Eduardo Bueno Campos Campos, Eduardo Bueno Carlos Merino Moreno Moreno, Carlos Merino Reinaldo Plaz Landaeta Landaeta, Reinaldo Plaz 89

Ch. VII Knowledge Management in SMEs Clusters Josep Capo-Vicedo Capo-Vicedo, Josep Jose V. Tomas-Miquel Tomas-Miquel, Jose V. Manuel Exposito-Langa Exposito-Langa, Manuel 106

Sect. IV Knowledge Management Tools

Ch. VIII Tools for Supporting Knowledge Management: Knowledge Internalization Through E-Learning Raquel Sanchis Sanchis, Raquel Jose V. Tomas Tomas, JoseV. Raul Poler Poler, Raul 126

Ch. IX The Value of Virtual Networks for Knowledge Management: A Tool for Practical Development Cesar Camison Camison, Cesar Carlos Devece Devece, Carlos Daniel Palacios Palacios, Daniel Carles Camison-Haba Camison-Haba, Carles 148

Ch. X Human Capital and E-Learning: Developing Knowledge Through Virtual Networks M. Eugenia Fabra Fabra, M. Eugenia Cesar Camison Camison, Cesar 167

Sect. V Specific Problems and Industries

Ch. XI The Development of Knowledge and Information Networks in Tourism Destinations Julio da Costa Mendes Mendes, Julio da Costa 183

Ch. XII E-Government Challenges: Barriers and Facilitators in Spanish City Councils E. Claver-Cortes Claver-Cortes, E. S. De Juana-Espinosa De Juana-Espinosa, S. J. J. Tari Tari, J. J. 205

Ch. XIII Business Analytics Success: A Conceptual Framework and an Application to Virtual Organizing Hindupur Ramakrishna Ramakrishna, Hindupur Avijit Sarkar Sarkar, Avijit Jyoti Bachani Bachani, Jyoti 222

Ch. XIV The Evolution from Data to Wisdom in Decision-Making at the Level of Real and Virtual Networks Andrew Targowski Targowski, Andrew 255

Ch. XV Editor Conclusions Cesar Camison Camison, Cesar Daniel Palacios Palacios, Daniel Fernando Garrigos Garrigos, Fernando Carlos Devece Devece, Carlos 278

Sect. VI Selected Readings

Ch. XVI A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model Cynthia T. Small Small, Cynthia T. Andrew P. Sage Sage, Andrew P. 281

Ch. XVII Developing a Telecommunication Operation Support Systems (OSS): The Impact of a Change in Network Technology James G. Williams Williams, James G. Kai A. Olsen Olsen, Kai A. 301

Ch. XVIII Enabling the Virtual Organization with Agent Technology Tor Guimaraes Guimaraes, Tor 321

Ch. XIX Virtual Communities of Practice: A Mechanism for Efficient Knowledge Retrieval in MNCs Jens Gammelgaard Gammelgaard, Jens Thomas Ritter Ritter, Thomas 339

Compilation of References 356

Index 417