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Introduction xxxi
Phase 1 Installing Hardware and Software 1
Task 1.1: Preventing ESD Damage 2
Task 1.2: Installing RAM 5
Task 1.3: Installing a PCI Card 11
Task 1.4: Installing a PCI Express Card 15
Task 1.5: Installing a Power Supply 19
Task 1.6: Installing an IDE Hard Drive 22
Task 1.7: Installing a SATA Hard Drive 27
Task 1.8: Moving an Operating System to a New SATA Drive with Acronis True Image 31
Task 1.9: Installing a SCSI Drive 36
Task 1.10: Installing a DVD Drive 39
Task 1.11: Installing a Video Card 43
Task 1.12: Installing a Laptop Keyboard 47
Task 1.13: Installing SO-DIMM in a Laptop 51
Task 1.14: Installing a Laptop Hard Drive 55
Task 1.15: Installing a Laptop Optical Drive 58
Task 1.16: Installing a KVM Switch 61
Task 1.17: Installing Drivers from a Disc 64
Task 1.18: Installing Drivers from the Internet 67
Task 1.19: Reformatting a Hard Drive Using Windows XP 70
Task 1.20: Installing Windows XP Professional as a Fresh Install 74
Task 1.21: Installing Windows Vista as a Fresh Install 84
Task 1.22: Installing Microsoft Applications in Windows XP 88
Task 1.23: Uninstalling Software in Windows XP 91
Task 1.24: Uninstalling an Application Using Windows 7
Task 1.25: Upgrading from Windows XP to Windows 7 95
Task 1.26: Shutting Down Background Processes in Windows 7 99
Task 1.27: Installing a Local Printer 102
Task 1.28: Installing Printer Drivers 106
Task 1.29: Installing a Bluetooth Printer on Windows 7 109
Task 1.30: Installing a Bluetooth Device for Pairing with Windows 7 112
Task 1.31: Syncing a Mobile Device with Media Player in Windows 7 114
Phase 2 Maintaining and Documenting Computer Systems 117
Task 2.1: Identifying a Motherboard 118
Task 2.2: Identifying a Power Supply 120
Task 2.3: Performing a Quick Test and Replacing a Power Supply 123
Task 2.4: Searching for Windows Vista Drivers 127
Task 2.5: Listing All of the Drivers Installed on a Windows 7 PC 128
Task 2.6: Cleaning Fans 130
Task 2.7: Oiling Fans 132
Task 2.8: Defragging a Hard Drive 135
Task 2.9: Scheduling Automatic Defragging in Windows 7 138
Task 2.10: Defragmenting a Single File 140
Task 2.11: Updating Security Patches 143
Task 2.12: Checking Internal Connectors 145
Task 2.13: Backing Up with Acronis True Image Home 147
Task 2.14: Flashing the BIOS 150
Task 2.15: Changing the CMOS Battery to Correct a Slow PC Clock 153
Task 2.16: Resetting Passwords 156
Task 2.17: Creating a New Local User in Windows Vista 158
Task 2.18: Testing Ports with an Online Scanner 160
Task 2.19: Changing Printer Toner 162
Task 2.20: Scanning a Document Using Windows 7 165
Task 2.21: Managing Windows Startup and Recovery Behavior in Windows XP 169
Task 2.22: Turning Windows 7 Features On or Off 170
Task 2.23: Controlling AutoPlay Settings in Windows 7 172
Task 2.24: Setting Up Advanced File Sharing in Windows 7 175
Task 2.25: Installing Windows Live Mail 177
Task 2.26: Configuring Mail Accounts in Windows Live 179
Task 2.27: Rolling Back Device Drivers 181
Task 2.28: Disabling and Removing Hardware Devices 183
Phase 3 Networking Computer Systems 187
Task 3.1: Mapping Drives 188
Task 3.2: Creating File Shares 191
Task 3.3: Configuring PCs to Use Dynamic Addressing 195
Task 3.4: Releasing and Renewing a Dynamic Address Assignment 199
Task 3.5: Installing a Network Printer 201
Task 3.6: Making a Straight-Through Cable 205
Task 3.7: Making a Crossover Cable 210
Task 3.8: Testing Network Cables 214
Task 3.9: Joining a Computer to a Domain 216
Task 3.10: Creating a User in Active Directory 220
Task 3.11: Setting Up a Local User ID 224
Task 3.12: Adding a Multi-Port Card to a PC 228
Task 3.13: Setting Up VPN on a PC 231
Task 3.14: Connecting a PC to a Network Printer 236
Task 3.15: Managing Windows Vista Outbound Firewall Settings 239
Task 3.16: Monitoring Network Activity with Windows Vista Firewall 242
Task 3.17: Configuring MAC Filtering on a Wireless Router 245
Task 3.18: Turning Off SSID Broadcasts on a Wireless Router 247
Task 3.19: Changing the Default Username and Password on a Wireless Router 249
Task 3.20: Setting Up a Mobile Phone to Use Email 251
Task 3.21: Setting Up Windows Live Mobile 253
Phase 4 Troubleshooting and Restoring Computer Systems 257
Task 4.1: Scanning for and Removing Viruses 258
Task 4.2: Using Restore Point in Windows 7 261
Task 4.3: Troubleshooting in Windows 7 Using the Action Center 264
Task 4.4: Scanning for and Removing Malware 267
Task 4.5: Scanning for Rootkits 270
Task 4.6: Backing Up Outlook 273
Task 4.7: Quickly Diagnosing Windows Vista Problems 276
Task 4.8: Troubleshooting a Randomly Rebooting PC 278
Task 4.9: Troubleshooting an Intermittent Boot Failure of a PC 282
Task 4.10: Troubleshooting a Failed RAM Upgrade 286
Task 4.11: Troubleshooting a PC That Can’t Print to a Local Printer 289
Task 4.12: Troubleshooting a PC That Can’t Print to a Network Printer 293
Task 4.13: Troubleshooting the Error Message "The Specified Domain Either Does Not Exist or Could Not Be Contacted" 298
Task 4.14: Troubleshooting the Error Message "Print Processor Unknown" 304
Task 4.15: Troubleshooting a System Conflict with a Hidden Device 307
Task 4.16: Troubleshooting a Word Template Error Message 309
Task 4.17: Troubleshooting a Serious System Error in Windows 7 312
Task 4.18: Troubleshooting No Monitor Image When the PC Is Powered Up 315
Task 4.19: Troubleshooting the Inability to Connect to a Mapped Drive 318
Task 4.20: Troubleshooting the Inability to Access a Shared Folder on a Remote Computer 320
Task 4.21: Troubleshooting the Inability to Connect to the Network 323
Task 4.22: Troubleshooting Connection Problems with an External USB Hard Drive 326
Task 4.23: Troubleshooting a Scanner Problem 328
Task 4.24: Troubleshooting a Laptop Wi-Fi Connection Failure 331
Task 4.25: Troubleshooting the Failure of a Hard-Disk Drive 333
Task 4.26: Troubleshooting a Persistent "Align Print Cartridges" Message after Cartridges Have Been Replaced and Aligned 336
Index 339
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Add CompTIA A+ Complete Lab Manual, Boost your understanding of CompTIA A+ exam principles with practical, real-world exercises Designed to complement CompTIA A+ Complete Study Guide, this hands-on companion book takes you step by step through the tasks a PC technician is likel, CompTIA A+ Complete Lab Manual to the inventory that you are selling on WonderClubX
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Add CompTIA A+ Complete Lab Manual, Boost your understanding of CompTIA A+ exam principles with practical, real-world exercises Designed to complement CompTIA A+ Complete Study Guide, this hands-on companion book takes you step by step through the tasks a PC technician is likel, CompTIA A+ Complete Lab Manual to your collection on WonderClub |